Data Center Technician Manager

Microsoft

Quick summary

Work type
On-site
Location
Cheyenne, WY
Salary
$75,400–$167,900 / yr
Posted
5 days ago
Closes
Dec 19, 2026

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $170k
This role $122k
$60k most similar roles pay here $217k

This role pays less than 90% of similar roles. Most pay $139,200–$201,250 — the shaded band above. At the midpoint, this role pays about $122k versus about $170k for comparable roles.

Based on 240 similar postings.

Employer

About Microsoft

Microsoft Corporation is a global technology leader producing software, hardware, and cloud services including Windows, Office 365, Azure cloud platform, Xbox gaming, and Surface devices. Industry: Software & Cloud Computing

Microsoft currently has 622 open roles on FindRole.

Listed pay typically runs $119,800–$234,700 across 559 roles with salary data.

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View all roles at Microsoft

At a glance

TL;DR · Data Center Technician Manager

As a Microsoft Data Center Technician (DCT) Manager, you will lead a team responsible for deploying, diagnosing, and decommissioning hardware within large-scale data centers that support critical services like Bing, Office 365, Xbox, OneDrive, and Azure. Your daily tasks include ensuring compliance with service-level policies, conducting quality checks, and resolving issues through effective communication channels. You will also lead team meetings to prioritize workloads and ensure all safety protocols are followed, promoting a culture of accountability and excellence. This role requires experience in managing technical teams, ideally within a 24x7 mission-critical data center environment, along with knowledge of computer hardware and IT equipment support.

What you'll do

  • Lead and provide expert guidance on hardware deployments and diagnostics for Microsoft's online services infrastructure.
  • Ensure compliance with Data Center Services policies and procedures by monitoring and correcting technician performance.
  • Escalate issues through appropriate channels, follow up on resolution, and share knowledge related to issue resolution.
  • Review process changes to evaluate impact on service execution and communicate relevant information to stakeholders.
  • Conduct daily safety briefings and ensure technicians comply with all safety procedures in the data center environment.

What we're looking for

  • At least 3 years of experience supporting IT equipment or in a technical team.
  • 1 year of experience managing or supervising others.
  • Associate degree in Computer Science or equivalent work experience.
  • Proven ability to ensure compliance with data center policies and procedures.
  • Experience working in a production, mission-critical 24x7x365 data center environment.
  • Strong leadership skills for conducting team meetings and prioritizing work.

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