Senior Data Center Technician - Night Shift

Microsoft

Actively hiring
Phoenix, AZ Posted 10 days ago

At a glance

AI generated

TL;DR

As a Microsoft Senior Data Center Technician, you will join a critical operations team responsible for maintaining the reliability and efficiency of IT infrastructure. Your daily tasks include diagnosing and resolving complex technical issues, guiding less experienced technicians, and ensuring compliance with safety protocols. You will work with network, server, and storage equipment, contributing to process improvements through feedback and proactive communication. Proficiency in data center technologies, strong diagnostic skills, and a deep understanding of IT infrastructure are essential. This role requires expertise in cabling infrastructure, network diagnostics, and troubleshooting across various hardware components. With a travel requirement up to 25%, you will also support cross-functional teams and mentor colleagues, ensuring seamless operations during non-standard business hours.

Skills

Microsoft SQL Linux Networking Server Administration Storage Management CI/CD Terraform Ansible Kubernetes Docker Prometheus Grafana AWS Azure Git Python PostgreSQL JSON YAML EHS PPE THA PCI DSS ISO 27001

What you'll do

  • Demonstrates expertise in preparing, installing, diagnosing, troubleshooting, replacing, and decommissioning IT datacenter equipment.
  • Provides guidance on standard processes and procedures for network and server equipment to other technicians.
  • Completes assigned tickets efficiently and assists less experienced technicians with complex tasks.
  • Conducts daily safety briefings and ensures compliance with EHS training and PPE usage.
  • Mentors and supports the training of other technicians through on-the-job training and direct guidance.
  • Applies advanced diagnostics and troubleshooting expertise to quickly resolve technical issues with minimal disruption.

What we're looking for

  • Demonstrates expertise in data center technology installation, diagnostics, troubleshooting, replacement, and decommissioning.
  • Provides guidance on standard processes and procedures for improving service quality and efficiency.
  • Completes assigned tickets efficiently and assists less experienced technicians with complex tasks.
  • Reinforces a positive team environment by sharing information and best practices across shifts.
  • Conducts daily safety briefings and ensures compliance with EHS training and PPE use.
  • Mentors other technicians through on-the-job training and supports cross-functional Data Center processes.

Employer

About Microsoft

Microsoft Corporation is a global technology leader producing software, hardware, and cloud services including Windows, Office 365, Azure cloud platform, Xbox gaming, and Surface devices. Industry: Software & Cloud Computing

Microsoft currently has 534 open roles on FindRole.

Listed pay typically runs $119,800–$234,700 across 488 roles with salary data.

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