This role pays less than
99%
of similar roles. Most pay
$139,000–$209,750
— the shaded band above.
At the midpoint, this role pays about
$65k
versus about
$174k
for comparable roles.
Based on 240 similar postings.
Employer
About Motorola Solutions
Motorola Solutions, Inc. (NYSE: MSI) is a leading American technology company providing mission-critical communications, video security, and analytics for public safety and enterprise customers.
Motorola Solutions currently has
119 open roles
on FindRole.
Listed pay typically runs
$120,000–$150,000
across 105 roles with salary data.
The Customer Support Engineer at Motorola Solutions, a role within the Avtec division, is ideal for a mid-level professional aiming to support mission-critical communication systems. This position involves analyzing and resolving technical issues via phone, email, and in-person visits, ensuring minimal customer downtime by determining cost-effective solutions. Daily tasks include tracking issues in databases, providing detailed instructions, and collaborating with engineering teams to escalate complex problems. The role also requires proficiency in Windows OS troubleshooting, IP network analysis, and using tools like Wireshark and Salesforce for issue resolution. Ideal candidates should have experience in software, networking, or public safety fields and be prepared to offer on-site support up to 25% of the time. This position plays a crucial role in maintaining Avtec’s reputation by ensuring reliable operation of its mission-critical communication systems.