Customer Success Manager - French Speaking

MongoDB

Hybrid

Quick summary

Work type: Hybrid
Location: Paris, France
Posted: 13 days ago
Nearby: 8 roles within 25 mi

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Salary context

How this pay compares to similar roles

Similar $183k

$140k most similar roles pay here $222k

This listing doesn't post a salary. Most similar roles pay $151,638–$213,875.

Based on 238 similar postings.

Employer

About MongoDB

MongoDB is a leading American software company that develops and provides commercial support for a popular, source-available document database. Designed to handle unstructured and structured data natively, its platform is purpose-built for modern cloud applications, analytics, and AI experiences.

MongoDB currently has 287 open roles on FindRole.

Listed pay typically runs $126,500–$209,000 across 104 roles with salary data.

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At a glance

TL;DR · Customer Success Manager - French Speaking

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Join our dynamic team as a Customer Success Manager based in Paris for our hybrid working model. In this role, you will focus on customer advisory to ensure high satisfaction and successful implementation of our solutions. Day-to-day tasks include influencing technical and business outcomes through excellent verbal and written communication skills, leveraging your bilingual proficiency in English and French. This position requires expertise in building strong relationships with clients and driving their success by providing strategic guidance and support. As part of MongoDB’s growing customer success team, you will contribute to the company's mission of empowering organizations with innovative database solutions, addressing complex business challenges at scale.

Skills

MongoDB Python PostgreSQL Docker Kubernetes AWS CI/CD

What you'll do

Manage customer relationships to ensure high satisfaction and retention.
Provide strategic guidance to help customers achieve their business goals with MongoDB.
Identify opportunities for product adoption and expansion within existing accounts.
Escalate and resolve complex technical issues in collaboration with engineering teams.
Conduct regular check-ins and health checks to monitor customer success.

What we're looking for

Excellent verbal and written communication skills in both English and French.
Ability to influence technical and business outcomes through effective communication.
Experience in a customer advisory role.
Bilingual proficiency required (English and French).
Based in Paris for hybrid working model.
No specific degree requirement, but relevant industry experience preferred.

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