Senior Customer Success Manager - German Speaking

MongoDB

Remote

Quick summary

Work type: Remote
Location: GermanyBerlin, Berlin, Germany
Posted: 13 days ago
Nearby: 3 roles within 25 mi

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Salary context

How this pay compares to similar roles

Similar $187k

$142k most similar roles pay here $228k

This listing doesn't post a salary. Most similar roles pay $155,000–$219,661.

Based on 240 similar postings.

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About MongoDB

MongoDB is a leading American software company that develops and provides commercial support for a popular, source-available document database. Designed to handle unstructured and structured data natively, its platform is purpose-built for modern cloud applications, analytics, and AI experiences.

MongoDB currently has 287 open roles on FindRole.

Listed pay typically runs $126,500–$209,000 across 104 roles with salary data.

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At a glance

TL;DR · Senior Customer Success Manager - German Speaking

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As a Senior Software Engineer on the Customer Advisory team at MongoDB, you will work closely with customers to resolve complex technical issues and optimize their database solutions. Your day-to-day responsibilities include troubleshooting production problems, developing custom scripts, and collaborating with internal teams to enhance product features. You should be proficient in Java, Python, or JavaScript, and have a deep understanding of distributed systems and databases. The role requires fluency in German for effective communication with the European customer base. MongoDB offers a dynamic environment where you will contribute to solving real-world challenges faced by businesses at scale, leveraging cutting-edge technologies to drive innovation and efficiency.

Skills

MongoDB Python Java Node.js Kubernetes Docker CI/CD AWS Azure Git PostgreSQL Redis GraphQL REST Agile

What you'll do

Analyze customer needs and provide expert advice on database solutions.
Design and implement scalable database architectures using MongoDB technology.
Troubleshoot complex database issues to ensure high performance and reliability.
Stay updated with the latest trends and advancements in NoSQL databases.
Develop training materials and conduct workshops for customers on MongoDB usage.

What we're looking for

Proven experience in customer advisory roles.
Strong technical background with deep knowledge of database technologies.
Excellent communication and interpersonal skills for client interaction.
Fluent level of German language proficiency.
Ability to work remotely or from the Berlin office in Germany.
Problem-solving skills to address complex customer issues effectively.

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