Customer Success Manager

MongoDB

Hybrid

Quick summary

Work type
Hybrid
Location
Tel Aviv, Israel
Posted
13 days ago

Market check

Salary context

How this pay compares to similar roles

Similar $185k
$141k most similar roles pay here $222k

This listing doesn't post a salary. Most similar roles pay $155,486–$214,175.

Based on 238 similar postings.

Employer

About MongoDB

MongoDB is a leading American software company that develops and provides commercial support for a popular, source-available document database. Designed to handle unstructured and structured data natively, its platform is purpose-built for modern cloud applications, analytics, and AI experiences.

MongoDB currently has 287 open roles on FindRole.

Listed pay typically runs $126,500–$209,000 across 104 roles with salary data.

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At a glance

TL;DR · Customer Success Manager

We are seeking a Customer Advisory professional at the senior level to join our dynamic team, focusing on enhancing customer satisfaction and driving product adoption. This role involves collaborating closely with customers to understand their needs, providing expert guidance on MongoDB solutions, and acting as a liaison between clients and internal teams to ensure successful implementation of database technologies. You will leverage your deep understanding of MongoDB’s products and services to address complex technical challenges, develop tailored strategies for data management, and contribute to the continuous improvement of our offerings. Ideal candidates possess strong communication skills, both verbal and written, with the ability to influence technical and business outcomes effectively. Experience in database administration, software development, or related fields is essential, along with proficiency in SQL, NoSQL databases, and cloud platforms like AWS or Azure.

What you'll do

  • Analyze customer needs and provide expert advice on database solutions.
  • Design and implement scalable database architectures for enterprise clients.
  • Troubleshoot complex database issues to ensure high performance and reliability.
  • Develop training materials and conduct workshops for customers on MongoDB usage.
  • Stay updated with the latest database technologies and industry trends.

What we're looking for

  • Proven experience in customer advisory roles.
  • Strong communication skills for influencing both technical and business decisions.
  • Ability to articulate complex ideas clearly, verbally and in writing.
  • Experience in database or software technology industry preferred.
  • Customer-focused mindset with a track record of solving complex issues.

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