The Customer Success Engineer role at the federal level is a senior position within the customer success team, focusing on supporting government clients in the automation and financial operations (FINOPS) domain. This engineer will work closely with customers to ensure successful adoption of our technology solutions, providing technical guidance and support for complex configurations and integrations. Key responsibilities include building tailored automation workflows, conducting regular check-ins to assess client needs, and collaborating with internal teams to address any issues or challenges that arise. The ideal candidate should have expertise in cloud platforms like AWS and Azure, proficiency in scripting languages such as Python and Bash, and a solid understanding of DevOps practices. Experience in federal government contracting and security clearance is essential due to the sensitive nature of the work.