This role pays less than
87%
of similar roles. Most pay
$150,000–$215,250
— the shaded band above.
At the midpoint, this role pays about
$125k
versus about
$183k
for comparable roles.
Based on 240 similar postings.
Employer
About JPMorgan Chase
JPMorgan Chase & Co. is a global financial services firm and one of the largest banks in the world, offering investment banking, commercial banking, asset management, and consumer financial services.
JPMorgan Chase currently has
436 open roles
on FindRole.
Listed pay typically runs
$152,000–$215,000
across 230 roles with salary data.
The Cobrand Product organization at Consumer & Community Banking is hiring a Senior Associate to serve as a Customer Journey Strategist, focusing on enhancing end-to-end customer experiences for Cobrand Card Products. This role involves mapping and analyzing customer journeys to identify pain points and opportunities, partnering with research, analytics, and voice of the customer teams to leverage data and AI tools. Key responsibilities include leading journey mapping initiatives, defining success metrics, facilitating cross-functional workshops, and translating insights into actionable recommendations. The ideal candidate will have advanced proficiency in Microsoft Office Suite, Figma, and collaboration tools, along with a strong background in business strategy and product experience. This position requires balancing strategic thinking with detailed analysis to drive conversion, engagement, and retention across marketing, servicing, and digital touchpoints.
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