Creative Technologist, Agentic

JPMorgan Chase

Confirmed live 3 days ago High trust

Quick summary

Work type
On-site
Location
Plano, TX
Posted
33 days ago
Freshness
Confirmed live 3 days ago

Market check

Salary context

How this pay compares to similar roles

Similar $218k
$163k most similar roles pay here $277k

This listing doesn't post a salary. Most similar roles pay $180,175–$256,225.

Based on 239 similar postings.

Employer

About JPMorgan Chase

JPMorgan Chase & Co. is a global financial services firm and one of the largest banks in the world, offering investment banking, commercial banking, asset management, and consumer financial services.

JPMorgan Chase currently has 1117 open roles on FindRole.

Listed pay typically runs $186,160–$215,000 across 7 roles with salary data.

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At a glance

TL;DR · Creative Technologist, Agentic

As a Creative Technologist- Agentic within the Design and Customer Experience team, you will shape user experiences by blending business needs with technical innovation. You will drive decisions regarding product design, application functionality, and technical operations while developing customer experience strategies for complex projects. Your daily work involves diagramming service flows, designing wireframes, and prototyping interactions to lead end-to-end initiatives within specific domains. You will provide technical guidance to teams and vendors while integrating inclusive design and accessibility guidelines into the development process. To succeed, you must possess advanced skills in programming languages, software engineering, and systems design. The role requires expertise in Figma, FigJam, and conversation design for chatbots. Additionally, you will leverage knowledge of artificial intelligence, machine learning, and large language models like Claude and ChatGPT to solve complex technical problems across various platforms.

What you'll do

  • Drive decisions influencing product design, application functionality, and technical operations.
  • Develop and execute customer experience strategies aligned with business objectives and user needs.
  • Diagram service flows, design wireframes, and prototype interactions for key touchpoints.
  • Provide technical guidance to internal teams, contractors, and vendors.
  • Integrate user experience design into the product development process across multiple platforms.
  • Analyze market trends, user research, and data insights to inform design decisions.
  • Create visual representations of user journeys including storyboards and prototypes.
  • Develop transformational innovation strategies and "north star" representations for customer-centric decision-making.

What we're looking for

  • Formal training or certification on software engineering concepts and 5+ years of applied experience.
  • Hands-on practical experience delivering system design, application development, testing, and operational stability.
  • Advanced proficiency in one or more programming languages.
  • Advanced knowledge of software applications and technical processes with in-depth expertise in at least one technical discipline like cloud or AI.
  • Demonstrated ability to create visual representations of user journeys, including storyboarding, wireframes, and prototypes.
  • Demonstrated experience in inclusive design and accessibility guidelines.
  • Ability to develop transformational innovation strategies and "north star" representations for customer-centric decision-making.
  • Expert skills in AI technologies (Claude, ChatGPT, LLMs), Figma, FigJam, or conversation design (preferred).

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