Business Manager, Personal Loans Collections Strategy

Capital One Financial

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
Riverwoods, ILAnytown, IL
Salary
$149,800–$171,000 / yr
Posted
53 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $178k
This role $160k
$144k most similar roles pay here $208k

This role pays less than 67% of similar roles. Most pay $155,525–$201,400 — the shaded band above. At the midpoint, this role pays about $160k versus about $178k for comparable roles.

Based on 240 similar postings.

Employer

About Capital One Financial

Capital One Financial is a bank holding company specializing in credit cards, auto loans, banking, and savings products, known for its data-driven approach to consumer and commercial finance. Industry: Financial Services & Banking

Capital One Financial currently has 998 open roles on FindRole.

Listed pay typically runs $197,300–$225,100 across 992 roles with salary data.

Most-posted roles

View all roles at Capital One Financial

At a glance

TL;DR · Business Manager, Personal Loans Collections Strategy

Business Manager-Personal Loans Collections Strategy As a Business Manager-Personal Loans Collections Strategy, you will lead the Personal Loans (DPL) Collections Strategy team to define and execute cradle-to-grave strategies that optimize portfolio performance and drive the P&L. You will manage, coach, and develop a team of analysts while fostering a culture of data-driven decision-making and rigorous testing. Your daily responsibilities include developing product and pricing strategies, leading marketing efforts for retail channels, and driving credit risk improvements by connecting consumer trends to historical behavior. To succeed, you must possess strong quantitative orientation, strategic influencing skills, and the ability to manage complex projects across functions like Modeling, Operations, Finance, and Tech. You will solve critical business problems regarding portfolio performance and risk management using analytical marketing and credit risk management techniques to navigate shifting consumer and regulatory demands in the lending space.

What you'll do

  • Define and execute "cradle-to-grave" collections strategies to optimize portfolio performance and drive P&L results.
  • Manage, coach, and develop a team of analysts to foster a data-driven decision-making culture.
  • Develop and implement new product and pricing strategies for various lending products.
  • Lead direct-to-consumer marketing efforts and design customer experiences based on targeted insights.
  • Improve credit performance by connecting consumer trends to historical behavior and creating risk models.
  • Manage the delivery of business requirements and execute multiple projects concurrently against the product strategy.
  • Partner with cross-functional teams in IT, Finance, and Operations to improve service quality and profitability.

What we're looking for

  • Must have at least 3 years of professional experience performing analysis.
  • Must have a Bachelor's degree in a quantitative field or a Master's degree/MBA with a quantitative concentration.
  • Preferred: 5+ years of experience in analysis.
  • Preferred: 2+ years of experience in financial services.
  • Preferred: 2+ years of experience in people management.
  • Preferred: 1+ year of experience in consulting.
  • Must possess strong analytical, quantitative, and strategic decision-making skills.
  • Must have excellent written and oral communication skills with the ability to influence others.

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