Business Manager, Consumer Identity

Capital One Financial

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
Chicago, ILMcLean, VA
Salary
$149,800–$171,000 / yr
Posted
79 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $185k
This role $160k
$142k most similar roles pay here $223k

This role pays less than 66% of similar roles. Most pay $155,000–$214,900 — the shaded band above. At the midpoint, this role pays about $160k versus about $185k for comparable roles.

Based on 240 similar postings.

Employer

About Capital One Financial

Capital One Financial is a bank holding company specializing in credit cards, auto loans, banking, and savings products, known for its data-driven approach to consumer and commercial finance. Industry: Financial Services & Banking

Capital One Financial currently has 998 open roles on FindRole.

Listed pay typically runs $197,300–$225,100 across 992 roles with salary data.

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View all roles at Capital One Financial

At a glance

TL;DR · Business Manager, Consumer Identity

Business Manager, Consumer Identity joins the Strategy and Analytics team to protect customer identities from fraud through data-driven analysis. This role involves partnering with Product Managers, Engineering, and Design teams to evaluate new identity tools, optimize policies, and establish a strategic roadmap for next-generation defenses. Key responsibilities include analyzing and mitigating fraud attacks across various lines of business, establishing credit risk management infrastructure foundations, and creating frameworks to reduce customer friction while improving satisfaction. The successful candidate will utilize strong quantitative orientation and analytical skills to manage projects, develop product pricing strategies, and lead direct-to-consumer marketing efforts. Required competencies include strategic leadership, executive communication, and the ability to translate complex data into actionable business requirements. This role addresses critical fraud prevention challenges by leveraging cross-line-of-business behavioral data to enhance security and improve overall customer experience.

What you'll do

  • Evaluate the effectiveness of new identity tools and optimize fraud prevention policies.
  • Develop a strategic roadmap for next-generation identity defenses in partnership with platform teams.
  • Analyze, respond to, and mitigate active fraud attacks across various lines of business.
  • Establish infrastructure foundations for credit risk management and develop corresponding risk models.
  • Create frameworks to identify and reduce friction points in the customer experience.
  • Leverage cross-line-of-business behavioral data to identify high-leverage use cases for fraud prevention.
  • Manage, coach, and mentor a team of analysts to ensure talent development and retention.
  • Translate business intent into technical requirements and manage the execution of multiple concurrent projects.

What we're looking for

  • Must have at least 3 years of professional experience performing analysis.
  • Must possess a Bachelor's degree in a quantitative field or a Master's degree/MBA with a quantitative concentration.
  • Preferred candidates should have 5+ years of experience in analysis.
  • Preferred candidates should have 2+ years of experience in financial services.
  • Preferred candidates should have 2+ years of experience in people management.
  • Preferred candidates should have at least 1 year of experience in consulting.
  • Must possess strong quantitative orientation and a track record of decision making based on analytics.
  • Must have impeccable written and oral communication skills with the ability to influence others.

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