Business Intelligence and Data Integration Platform Administrator

What you'll do

• Serve as the primary onsite point of contact for BI, Data Integration, and Analytics platforms.
• Monitor platform health, performance, availability, and capacity to ensure SLA compliance.
• Manage user provisioning, access controls, security groups, and role-based permissions.
• Oversee data pipeline operations, ETL/ELT job monitoring, and workflow scheduling.
• Lead incident management activities and perform root cause analysis on data failures and platform outages.
• Coordinate production deployments, platform upgrades, patching, and release activities.
• Ensure data platform security, governance, compliance, and audit requirements are met.
• Develop and maintain operational runbooks, support procedures, and platform documentation.

What we're looking for

• Serve as the primary onsite point of contact for Business Intelligence, Data Integration, and Analytics platforms.
• Coordinate daily operational activities between business users, data engineering teams, BI developers, offshore support teams, and platform vendors.
• Monitor the health, performance, availability, and capacity of BI and Data Integration platforms to ensure SLA compliance.
• Manage user provisioning, access controls, security groups, workspace administration, and role-based permissions.
• Oversee data pipeline operations, ETL/ELT job monitoring, workflow scheduling, and batch process execution.
• Lead incident management activities, coordinate issue resolution, and provide timely communication to business stakeholders.
• Perform root cause analysis on data failures, report discrepancies, integration issues, and platform outages.
• Coordinate production deployments, platform upgrades, patching, and release activities with development and infrastructure teams.