Atlassian Administrator

DoorDash, Inc

Confirmed live yesterday High trust
Remote

Quick summary

Work type
Remote
Location
Remote
Salary
$93,200–$137,000 / yr
Posted
18 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $151k
This role $115k
$83k most similar roles pay here $192k

This role pays less than 79% of similar roles. Most pay $121,100–$181,250 — the shaded band above. At the midpoint, this role pays about $115k versus about $151k for comparable roles.

Based on 239 similar postings.

Employer

About DoorDash, Inc

DoorDash, Inc. is an American company operating online food ordering and food delivery. It trades under the symbol DASH. With a 56% market share, DoorDash is the largest food delivery platform in the United States.

DoorDash, Inc currently has 187 open roles on FindRole.

Listed pay typically runs $144,800–$212,950 across 166 roles with salary data.

Most-posted roles

View all roles at DoorDash, Inc

At a glance

TL;DR · Atlassian Administrator

As an Atlassian Administrator on the Enterprise Systems team, you will manage and support the organization's core Atlassian suite, including Jira Cloud, Jira Service Management, and Confluence Cloud. You will be responsible for configuring projects, service desks, custom fields, workflows, and notification systems while managing user access and permissions across various business units. Your daily work involves troubleshooting ticket submissions, coordinating with stakeholders to clarify requirements, and performing root-cause analysis for production issues. To succeed, you must possess experience in Atlassian administration, as well as familiarity with Okta, Slack, and Google Workspace. You will also utilize Python or YAML for automation tasks and potentially engage with Terraform and REST APIs. This role focuses on maintaining seamless internal operations by ensuring that essential collaboration tools are integrated, scalable, and properly configured for a global workforce.

What you'll do

  • Administer and support Jira Cloud, Jira Service Management, and Confluence Cloud platforms.
  • Create and configure Jira projects and service desks for various business teams.
  • Manage user access, project permissions, and service account configurations across the Atlassian suite.
  • Configure request types, custom fields, workflows, approval paths, and notification systems.
  • Troubleshoot technical issues regarding ticket submission, configuration errors, and permission gaps.
  • Support Okta-related integrations including SSO, MFA troubleshooting, and user provisioning.
  • Test configuration changes in a sandbox environment before deploying to production.
  • Identify and implement automation for manual processes like access approvals and notifications.

What we're looking for

  • You have 1–3 years of hands-on Atlassian administration experience, ideally in an enterprise environment.
  • You have working knowledge of Jira, Jira Service Management, and Confluence including configuration, permissions, and workflow setup.
  • You are comfortable troubleshooting access, permissions, and ticket-routing issues under time pressure.
  • You have some exposure to scripting or automation using Python, YAML, or similar languages.
  • You are familiar with enterprise tools such as Google Workspace, Okta, and Slack.
  • You communicate clearly, document your work, and can manage a queue of concurrent requests.
  • Exposure to infrastructure as code (Terraform) (preferred).
  • Experience with follow-the-sun support models, IT service management frameworks, Freshservice, or Atlassian REST APIs (preferred).

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