Associate Director, Site Reliability Engineering

Humana

Confirmed live today High trust
Closes in 3 days Remote

Quick summary

Work type
Remote
Location
Remote
Salary
$142,300–$195,700 / yr
Employment
Full-time
Posted
3 days ago
Freshness
Confirmed live today
Closes
Nov 9, 2026 (soon)

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $186k
This role $169k
$131k $249k
below market most similar roles pay here above market

This role pays less than 67% of similar roles. Most pay $149,300–$223,312 — the blue band above. At the midpoint, this role pays about $169k versus about $186k for comparable roles.

Based on 240 similar postings.

Employer

About Humana

Humana Inc. is a leading American for-profit health insurance company based in Louisville, Kentucky, specializing in Medicare Advantage plans.

Humana currently has 62 open roles on FindRole.

Listed pay typically runs $129,300–$177,800 across 24 roles with salary data.

Most-posted roles

View all roles at Humana

At a glance

TL;DR · Associate Director, Site Reliability Engineering

The Associate Director - Site Reliability Engineering leads the planning, design, and engineering of enterprise-level operational excellence, transformation, and application onboarding across Insurance and Data business and IT areas. This role provides strategic and operational leadership within Application Reliability Operations Engineering to ensure the reliability, availability, and resiliency of business-critical platforms. You will lead teams responsible for proactive support of digital, enrollment, health, data, Contact Center, and cloud infrastructure services. Key responsibilities include championing SRE principles like observability, automation, and toil reduction while driving incident response and root-cause follow-through. You will utilize skills in cloud platforms, cloud-native technologies, and ITIL practices, including incident, problem, and change management. The work focuses on identifying performance degradation and mitigating service risks before they impact the business.

What you'll do

  • Lead the planning, design, and engineering of enterprise-level operational excellence and application onboarding.
  • Ensure the reliability, availability, and resiliency of business-critical applications and cloud infrastructure.
  • Champion SRE principles including observability, automation, and the reduction of operational toil.
  • Drive proactive service health management to identify and mitigate risks before they impact the business.
  • Manage incident response, root-cause analysis, and systemic issue resolution for production events.
  • Establish operational accountability across internal technology teams and external BPO/vendor partners.
  • Lead managers and technical professionals to foster a culture of ownership and continuous improvement.
  • Make high-level technical decisions regarding complex operational issues with broad business impact.

What we're looking for

  • 6+ years of relevant technical experience.
  • 6+ years of experience in Site Reliability Engineering, Production Operations, Platform Engineering, or related technology disciplines.
  • 2 or more years of management experience.
  • Experience collaborating with technical leads and cross-functional teams to support operational objectives and service reliability.
  • Background in a dedicated Site Reliability Engineering (SRE) organization (preferred).
  • Experience supporting service reliability, operational excellence, resiliency, and automation initiatives (preferred).
  • Experience with cloud platforms and cloud-native technologies (preferred).
  • Knowledge of ITIL practices, STLC concepts, or relevant cloud, AI, or automation certifications (preferred).

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