Asset & Wealth Management, Communications Operations Analyst

Goldman Sachs

Confirmed live yesterday High trust

Quick summary

Work type: On-site
Location: Richardson, TX
Posted: 73 days ago
Freshness: Confirmed live yesterday
Nearby: 99+ roles within 25 mi

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Salary context

How this pay compares to similar roles

Similar $156k

$116k most similar roles pay here $195k

This listing doesn't post a salary. Most similar roles pay $123,787–$187,250.

Based on 240 similar postings.

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About Goldman Sachs

Goldman Sachs is a leading global investment banking, securities, and investment management firm providing financial services to corporations, financial institutions, governments, and individuals.

Goldman Sachs currently has 134 open roles on FindRole.

Listed pay typically runs $137,000–$250,000 across 55 roles with salary data.

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At a glance

TL;DR · Asset & Wealth Management, Communications Operations Analyst

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Asset & Wealth Management, Communications Operations, Analyst will join the Marcus Savings business team to support the execution and testing of marketing, servicing, and regulatory communications. The role involves managing the deployment of direct mail, email, InApp, banners, and push notifications while interpreting requirements, setting up workflows, performing HTML edits, and conducting rigorous campaign testing. You will manage a communication execution calendar, partner with cross-functional teams like Legal and Product Management to troubleshoot systems, and oversee third-party vendors for account fulfillment. Essential technical skills include SQL, Alteryx, Excel, HTML, Jira, and Gitlab, along with experience in CRM systems or automation tools like Braze and Adobe Campaign. The position focuses on solving operational risks and improving speed to market by auditing communications, developing KPI reporting, and automating validation processes within the direct-to-consumer banking product area.

Skills

SQL Alteryx Excel HTML Braze Adobe Campaign Jira GitLab CRM AI Project Management SOPs Automation

What you'll do

Execute and test marketing, servicing, and regulatory communications across multiple channels including email, direct mail, and in-app notifications.
Manage the communication execution calendar and project manage all tasks within the team queue.
Define campaign requirements for new customer communications in partnership with retention teams.
Troubleshoot and enhance communication systems by working closely with technology and product partners.
Perform manual auditing and validation of communications to ensure accuracy and resolve discrepancies.
Manage third-party vendors to support communication deployment and account fulfillment activities.
Develop KPI reporting to monitor growth, operational targets, and emerging risks.
Automate communication auditing and validation processes using AI and other technical tools.

What we're looking for

Bachelor’s degree required.
Must have strong SQL skills (certification is a plus).
1+ years of work experience; Financial Services or Consumer/Retail Banking experience is a plus.
1+ years of experience with communication automation tools and/or CRM systems (Braze, Adobe Campaign a plus).
Proficiency in Alteryx, Excel, HTML, Jira, and Gitlab.
Strong quantitative and data analytical skills to monitor trends and risks.
Experience collaborating cross-functionally to support business goals and requirements (preferred).
Strong project management background with the ability to determine and communicate prioritization (preferred).

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