Head of Product, Asset Management, Client Service Platforms

Goldman Sachs

Quick summary

Work type
On-site
Location
Dallas, TX
Posted
1 day ago

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Salary context

How this pay compares to similar roles

Similar $199k
$155k most similar roles pay here $244k

This listing doesn't post a salary. Most similar roles pay $169,946–$228,212.

Based on 240 similar postings.

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About Goldman Sachs

Goldman Sachs is a leading global investment banking, securities, and investment management firm providing financial services to corporations, financial institutions, governments, and individuals.

Goldman Sachs currently has 187 open roles on FindRole.

Listed pay typically runs $130,000–$250,000 across 60 roles with salary data.

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At a glance

TL;DR · Head of Product, Asset Management, Client Service Platforms

As the Head of Product for Client Service Platforms at Goldman Sachs Asset Management, you will lead a product management team responsible for defining features and strategy for core client service platforms such as digital onboarding/KYC, client service desktops, case management systems, and orchestration technology. You will work closely with stakeholders across engineering, business, and service teams to understand their challenges and design solutions that enhance client experiences and scale the business. Key responsibilities include prioritizing development backlogs, collaborating on user stories and acceptance criteria, and driving adoption of new features through training and support. The role requires extensive experience in financial services product management, particularly in shaping client servicing platforms, along with proficiency in agile methodologies, ServiceNow, and software architecture. You will also need to stay current with industry trends and drive AI strategy within the client service domain.

What you'll do

  • Define strategic direction by building consensus among stakeholders and partnering with engineers and designers.
  • Validate product opportunities through user engagement and stakeholder discussions to understand business challenges.
  • Prioritize the development backlog based on feedback, expertise, insights, and market research.
  • Analyze quantitative and qualitative metrics to inform product strategy and drive decision-making.
  • Lead training and rollout of new features while fostering a collaborative problem-solving environment.
  • Keep abreast of industry trends to identify opportunities and enhance client servicing platforms.

What we're looking for

  • 15+ years of product management experience in financial services, focusing on client experiences and servicing platforms.
  • Deep understanding of asset management, including retail and institutional SMAs, alternatives, and pooled vehicles.
  • Proven ability to lead and mentor cross-functional teams, manage complex projects, and deliver software solutions effectively.
  • Strong collaboration skills with technical teams, translating technical concepts for non-technical stakeholders.
  • Experience in all stages of the development lifecycle using agile methodologies, including prioritizing product backlogs.
  • Expertise in engaging stakeholders to design customer experiences, develop roadmaps, and define requirements.

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