Application Security Digital Experience & Intelligent Automation Lead

Northern Trust

Confirmed live today High trust

Quick summary

Work type
On-site
Location
Tempe, AZ
Salary
$108,775–$184,965 / yr
Employment
Full-time
Posted
3 days ago
Freshness
Confirmed live today

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $187k
This role $147k
$94k $245k
below market most similar roles pay here above market

This role pays less than 83% of similar roles. Most pay $157,200–$216,300 — the blue band above. At the midpoint, this role pays about $147k versus about $187k for comparable roles.

Based on 240 similar postings.

Employer

About Northern Trust

Northern Trust is a leading provider of wealth management, asset servicing, asset management, and banking services to corporations, institutions, and high-net-worth individuals. Industry: Financial Services & Asset Management

Northern Trust currently has 107 open roles on FindRole.

Listed pay typically runs $114,500–$194,700 across 77 roles with salary data.

Most-posted roles

View all roles at Northern Trust

At a glance

TL;DR · Application Security Digital Experience & Intelligent Automation Lead

The Application Security Digital Experience & Intelligent Automation Lead will build and evolve the digital front door for Application Security. In this hands-on role, you will design and build self-service experiences, guided service navigation, workflow automation, knowledge-access solutions, and conversational experiences to help employees discover services and submit complete requests. You will integrate knowledge sources, service platforms, and documentation repositories into cohesive digital experiences while developing automation workflows to route requests and orchestrate approvals. The role requires significant experience with conversational assistants, chatbots, and digital-experience platforms. You will utilize enterprise technologies including Copilot Studio and Power Platform, as well as APIs, connectors, and JSON. The work focuses on improving how employees interact with Application Security services by translating user needs into practical automation solutions and business-process outcomes.

What you'll do

  • Design and build self-service, conversational, and workflow-driven experiences for Application Security services.
  • Create guided request and intake experiences to ensure users provide complete and actionable information.
  • Integrate knowledge sources, service platforms, and documentation repositories into cohesive digital experiences.
  • Develop automation workflows to collect information, route requests, and orchestrate approvals.
  • Use enterprise technologies like Copilot Studio and Power Platform to build digital solutions.
  • Translate user needs into practical digital experiences, automation solutions, and business-process outcomes.
  • Evaluate digital-experience effectiveness through usage patterns, adoption metrics, and user feedback.

What we're looking for

  • Eight or more years of relevant professional experience in digital experiences, workflow automation, platform engineering, service management, knowledge systems, application development, or a related discipline.
  • Bachelor's degree in information systems, computer science, engineering, business, or a related discipline, or equivalent relevant professional experience.
  • Significant professional experience designing and delivering self-service, workflow, portal, knowledge-management, chatbot, agent, or digital-experience solutions.
  • Experience integrating information, workflows, or services across multiple systems using APIs, connectors, automation platforms, workflow technologies, JSON, or comparable approaches.
  • Experience translating user needs into practical digital experiences, automation solutions, service improvements, or business-process outcomes.
  • Experience with Copilot Studio, Power Platform, Power Automate, Dataverse, or comparable low-code automation platforms (preferred).
  • Experience building conversational assistants, agents, chatbots, retrieval experiences, or AI-enabled user experiences (preferred).
  • Work Authorization.

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