AI Integration Specialist

Proofpoint

Confirmed live yesterday High trust
Remote

Quick summary

Work type
Remote
Location
Remote
Salary
$123,200–$193,600 / yr
Posted
127 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $174k
This role $158k
$112k most similar roles pay here $225k

This role pays less than 59% of similar roles. Most pay $134,731–$214,000 — the shaded band above. At the midpoint, this role pays about $158k versus about $174k for comparable roles.

Based on 240 similar postings.

Employer

About Proofpoint

Proofpoint is a cybersecurity company specializing in email security, threat protection, data loss prevention, and compliance. Privately held by Thoma Bravo since 2021, it serves over 500,000 organizations including 87 of the Fortune 100.

Proofpoint currently has 15 open roles on FindRole.

Listed pay typically runs $136,200–$214,005 across 9 roles with salary data.

Most-posted roles

View all roles at Proofpoint

At a glance

TL;DR · AI Integration Specialist

The AI Integration Specialist - Customer Office joins the customer office team to drive innovation by implementing and enabling AI across Managed Services, Customer Success, and Technical Account Management. This role involves designing and building complete AI solutions, including agents, multi-step workflows, and integrations while managing platform configurations like knowledge base architecture and data connector setups. The specialist will manage data pipelines between business systems such as Salesforce, Totango, Jira, Redshift, and Snowflake to ensure accurate information flow. Key responsibilities include troubleshooting complex issues across the AI stack, developing automated workflows, and providing consultative support to program champions. The role requires expertise in the Amazon Quick platform, technical problem-solving, and data orchestration. This position focuses on leveraging AI technology to enhance customer experience and solve business process automation challenges within a cybersecurity context.

What you'll do

  • Design and build complete AI solutions including agents, multi-step workflows, and integration architectures.
  • Configure and manage AI platform environments, including knowledge base architecture and data connector setups.
  • Manage data pipelines between business systems like Salesforce, Jira, and Snowflake to ensure high-quality data flow.
  • Diagnose and resolve complex technical issues across the AI stack by analyzing logs and system documentation.
  • Develop automated workflows and multi-step processes to optimize business process automation.
  • Enable internal program champions by providing training, office hours, and consultative support for AI adoption.
  • Create technical documentation, SOPs, and enablement materials to help team members use the platform effectively.
  • Identify and frame AI opportunities by analyzing business workflows and pain points across various service teams.

What we're looking for

  • Bachelor's degree in Computer Science, Engineering, Business, or a related field (or equivalent experience).
  • 4–7 years of experience in a technical, business consulting, or AI integration role.
  • Experience designing and building AI solutions including agents, multi-step workflows, and retrieval strategies.
  • Ability to configure and manage AI platform environments, including knowledge base architecture and data connector setup.
  • Experience managing data pipelines between business systems such as Salesforce, Totango, Jira, Redshift, and Snowflake.
  • Proficiency in troubleshooting complex issues across the AI solution stack by analyzing logs and documentation.
  • Ability to develop automated workflows and multi-step processes for business process automation.
  • Skill in creating technical documentation, SOPs, and enablement materials for internal teams.

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