Agent, Critical Incident Response Team - Washington D.C.

DoorDash, Inc

Quick summary

Work type
On-site
Location
Washington, DC
Posted
1 day ago
Nearby
99+ roles within 25 mi

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Salary context

How this pay compares to similar roles

Similar $185k
$121k most similar roles pay here $231k

This listing doesn't post a salary. Most similar roles pay $150,300–$219,792.

Based on 240 similar postings.

Employer

About DoorDash, Inc

DoorDash, Inc. is an American company operating online food ordering and food delivery. It trades under the symbol DASH. With a 56% market share, DoorDash is the largest food delivery platform in the United States.

DoorDash, Inc currently has 238 open roles on FindRole.

Listed pay typically runs $131,600–$193,500 across 156 roles with salary data.

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At a glance

TL;DR · Agent, Critical Incident Response Team - Washington D.C.

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As a Physical Security Agent on DoorDash’s Critical Incident Response Team (CIRT) in Washington D.C., you will play a crucial role in monitoring and responding to global security incidents, ensuring the safety of employees and smooth operation of business. Your responsibilities include real-time alert analysis, coordinating response actions with regional partners, managing access control systems like Genetec or Lenel S2, and triaging incidents according to established protocols. You’ll also engage with internal teams such as HR and Legal during crises, maintain compliance through documentation in Jira, and support special events while adhering to corporate safety standards. This role requires 2-4+ years of experience in emergency management, strong analytical skills, and proficiency in incident management tools like Everbridge or Dataminr, making it ideal for those who thrive under pressure and value teamwork.

Skills

Jira Genetec Lenel S2 Everbridge Dataminr OnSolve CPR First Aid AED EMT Python SQL PostgreSQL Kubernetes AWS GCP Azure CI/CD Prometheus Grafana

What you'll do

  • Monitor and assess alerts from global safety and security systems to identify potential threats.
  • Triage incidents by determining severity and escalating issues according to established protocols.
  • Coordinate with internal teams and external partners during incident response for support.
  • Maintain inventory of emergency supplies and ensure readiness for incident response operations.
  • Document all actions, maintain logs, and participate in after-action reviews for continuous improvement.

What we're looking for

  • 2-4+ years of experience in emergency management or related security operations.
  • Current CPR, First Aid, and AED certifications; EMT training preferred.
  • Strong analytical skills with situational awareness for high-pressure environments.
  • Proficiency in incident management systems and communication tools.
  • Excellent verbal and written communication skills for critical situations.
  • Willingness to work non-standard hours including nights, weekends, and holidays.

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