Agent, Critical Incident Response Team - New York, NY

DoorDash, Inc

Quick summary

Work type
On-site
Location
New York, NY
Posted
1 day ago
Nearby
99+ roles within 25 mi

Market check

Salary context

How this pay compares to similar roles

Similar $171k
$118k most similar roles pay here $218k

This listing doesn't post a salary. Most similar roles pay $137,875–$203,475.

Based on 240 similar postings.

Employer

About DoorDash, Inc

DoorDash, Inc. is an American company operating online food ordering and food delivery. It trades under the symbol DASH. With a 56% market share, DoorDash is the largest food delivery platform in the United States.

DoorDash, Inc currently has 238 open roles on FindRole.

Listed pay typically runs $131,600–$193,500 across 156 roles with salary data.

Most-posted roles

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At a glance

TL;DR · Agent, Critical Incident Response Team - New York, NY

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The Physical Security Agent role on DoorDash’s Critical Incident Response Team (CIRT) in New York involves real-time monitoring and response to global incidents impacting workforce safety, asset security, and operational continuity. This front-line position requires analyzing alerts from various systems, coordinating with regional partners, and ensuring rapid, informed action during emergencies like natural disasters or workplace crises. Key responsibilities include managing access control, conducting patrols, triaging incidents, and supporting emergency protocols using tools such as Jira and Genetec. The ideal candidate has 2-4+ years of experience in security operations, is certified in CPR and First Aid, and possesses strong analytical and communication skills to handle high-pressure situations effectively.

Skills

Jira Everbridge Dataminr OnSolve Genetec Lenel S2 CPR First Aid AED EMT Python SQL Excel Google Suite Zoom MS Office CI/CD GitHub MSPowerApps SharePoint

What you'll do

  • Monitor and assess security alerts from global systems to identify potential threats.
  • Triage incidents by determining severity and escalating as per CIRT protocols.
  • Coordinate with internal teams and external partners during incident responses.
  • Maintain inventory of emergency response materials and ensure their availability.
  • Document all incident-related activities, including logs, case notes, and reports.

What we're looking for

  • 2-4+ years of experience in emergency management or related security operations.
  • Current CPR, First Aid, and AED certifications; EMT training preferred.
  • Strong analytical skills with situational awareness for high-pressure environments.
  • Proficiency in incident management systems and communication tools.
  • Excellent verbal and written communication skills, especially in emergencies.
  • Willingness to work non-standard hours including nights, weekends, and holidays.

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