Agent, Critical Incident Response Team - Tempe, AZ

DoorDash, Inc

Quick summary

Work type
On-site
Location
Tempe, AZ
Posted
1 day ago
Nearby
99+ roles within 25 mi

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Salary context

How this pay compares to similar roles

Similar $174k
$118k most similar roles pay here $230k

This listing doesn't post a salary. Most similar roles pay $136,875–$210,437.

Based on 240 similar postings.

Employer

About DoorDash, Inc

DoorDash, Inc. is an American company operating online food ordering and food delivery. It trades under the symbol DASH. With a 56% market share, DoorDash is the largest food delivery platform in the United States.

DoorDash, Inc currently has 238 open roles on FindRole.

Listed pay typically runs $131,600–$193,500 across 156 roles with salary data.

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At a glance

TL;DR · Agent, Critical Incident Response Team - Tempe, AZ

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As a Physical Security Agent on DoorDash’s Critical Incident Response Team (CIRT) in Tempe, AZ, you will serve as the front-line responder for real-time monitoring and triage of incidents impacting global operations. Your daily responsibilities include analyzing alerts from security systems, conducting patrols, managing access control, and coordinating with internal teams during emergencies. You’ll use tools like Genetec and Jira to maintain compliance and document incident responses while ensuring rapid communication through platforms such as Everbridge. This role requires strong analytical skills, situational awareness, and the ability to communicate effectively under pressure, making it ideal for those passionate about protecting people and operations in high-stakes environments.

Skills

Jira Everbridge Dataminr OnSolve Genetec Lenel S2 CPR First Aid AED EMT Python SQL PostgreSQL Kubernetes AWS Grafana Prometheus CI/CD

What you'll do

  • Monitor and assess alerts from global security systems to identify potential threats.
  • Triage incidents, determining severity and escalation requirements according to protocols.
  • Coordinate with internal teams and external partners during incident response.
  • Maintain inventory of emergency response materials and ensure availability.
  • Disseminate timely situational updates and intelligence to relevant stakeholders.

What we're looking for

  • 2-4+ years of experience in emergency management, public safety, dispatch, or related security operations.
  • Current CPR, First Aid, and AED certifications; EMT training preferred.
  • Strong analytical skills with situational awareness for prioritizing under pressure.
  • Proficiency in incident management systems and communication tools (e.g., Everbridge).
  • Calm demeanor and strong problem-solving abilities in high-stress situations.
  • Willingness to work non-standard hours, including nights, weekends, and holidays.

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