LM2500 Product Support Engineering Product Line Leader

GE Aerospace

Confirmed live 2 days ago High trust

Quick summary

Work type
On-site
Location
West Chester, PA
Posted
44 days ago
Freshness
Confirmed live 2 days ago

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Salary context

How this pay compares to similar roles

Similar $179k
$129k most similar roles pay here $229k

This listing doesn't post a salary. Most similar roles pay $139,000–$219,362.

Based on 240 similar postings.

Employer

About GE Aerospace

GE Aerospace (General Electric Aerospace) designs and produces commercial and military jet engines, components, and integrated systems for aircraft manufacturers and airlines worldwide. Industry: Aerospace & Aviation Engines

GE Aerospace currently has 40 open roles on FindRole.

Listed pay typically runs $130,000–$173,000 across 23 roles with salary data.

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At a glance

TL;DR · LM2500 Product Support Engineering Product Line Leader

The AEO LM2500 Product Support Engineering Product Line Leader serves as the critical link between product development and customer needs by providing technical support, troubleshooting, and performance improvements for aeroderivative engines. This role involves managing complex assignments such as integrating customer data, capturing reliability metrics, and performing root cause analysis to enhance product safety and quality. You will collaborate with cross-functional teams in systems engineering, design, and manufacturing to implement design changes and manage quality escapes. Key responsibilities include creating technical documentation like service bulletins and manuals, while leading team engagement on publication change requests and safety items. The role requires a bachelor's degree in a STEM field and five years of gas turbine experience. You will utilize skills in fleet management, problem analysis, and project management to resolve issues for the Aeroderivative Engine Operations Program.

What you'll do

  • Provide technical assistance and troubleshooting for product functionality and maintenance to internal teams and end users.
  • Analyze field data and customer feedback to identify opportunities for product enhancement and cost reduction.
  • Lead or support root cause analysis (RCA) investigations for all engine product lines.
  • Collaborate with design and manufacturing teams to implement engineering changes and improve product quality.
  • Manage "Quality Escapes" by coordinating technical reviews and production control board approvals for field plans.
  • Create and maintain technical documentation, including service bulletins, manuals, and troubleshooting guides.
  • Drive the review and approval of Publication Change Requests (PCRs) and Interim Change Requests (ICRs).
  • Act as the primary technical point of contact to translate complex internal data into clear communication for customers.

What we're looking for

  • Bachelor's Degree in Engineering or another STEM major from an accredited college or university.
  • 5 years of gas turbine experience in operations, design, or systems engineering.
  • Must be a U.S. Person (U.S. Citizen, lawful permanent resident, asylee, or refugee) to access export-controlled information.
  • Experience leading or supporting root cause analysis (RCAs) or TOPS8D processes.
  • Proven experience in fleet management and field issues resolution.
  • Strong analytical skills and knowledge of aero-engine architectures and applications.
  • Strong oral and written communication skills with the ability to interface with internal teams and external customers.
  • Demonstrated project management skills and the ability to drive projects to completion.

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