Account Technical Leader
Quick summary
- Work type
- On-site
- Location
- Minneapolis, MN
- Posted
- 10 days ago
- Nearby
- 99+ roles within 25 mi
Market check
Salary context
How this pay compares to similar roles
This listing doesn't post a salary. Most similar roles pay $154,600–$223,700.
Based on 239 similar postings.
Employer
About IBM
IBM is a US-based global technology company providing hybrid cloud, AI, consulting, enterprise software, and IT infrastructure products and services.
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At a glance
TL;DR · Account Technical Leader
The Account Technical Leader role at our company in Minneapolis is a senior-level position within the Customer Success team, focusing on driving technical excellence and customer satisfaction. This individual will work closely with key clients to understand their business needs, develop tailored solutions, and ensure seamless integration of our products into their existing technology stacks. Day-to-day responsibilities include conducting deep-dive technical assessments, providing expert guidance on product implementation, and collaborating with internal engineering teams to address complex client challenges. The ideal candidate should have extensive experience in cloud technologies, proficient skills in Python and JavaScript, and a strong understanding of DevOps practices. Additionally, the role requires familiarity with our specific domain context, including enterprise-level software solutions and data analytics platforms, ensuring that technical leadership is aligned with strategic business objectives.
What you'll do
- Manage technical strategy for key client accounts.
- Ensure alignment between customer needs and company solutions.
- Lead technical presentations and demonstrations to clients.
- Resolve complex technical issues for assigned accounts.
- Develop and maintain strong relationships with key stakeholders.
What we're looking for
- Minimum 7 years of experience in technical leadership roles within IT or software industry.
- Proven track record of managing complex client relationships and delivering successful projects.
- Strong expertise in cloud technologies, including AWS, Azure, or Google Cloud Platform.
- Excellent communication skills with the ability to articulate technical concepts to non-technical stakeholders.
- Certified in relevant technology areas such as AWS Solutions Architect, Azure Administrator, or equivalent.
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