Technical Support Engineer 1

Datadog

Hybrid

Quick summary

Work type: Hybrid
Location: —
Posted: 13 days ago

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How this pay compares to similar roles

Similar $156k

$108k most similar roles pay here $203k

This listing doesn't post a salary. Most similar roles pay $130,287–$181,250.

Based on 240 similar postings.

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About Datadog

Datadog, Inc. is an American company that provides an observability service for cloud-scale applications, providing monitoring of servers, databases, tools, and services, through a SaaS-based data analytics platform.

Datadog currently has 130 open roles on FindRole.

Listed pay typically runs $187,000–$240,000 across 65 roles with salary data.

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At a glance

TL;DR · Technical Support Engineer 1

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As a Senior Product Demo Specialist at Datadog, you will join the Customer Success team to become certified in leading product demonstrations for potential and existing customers. Your primary responsibility involves showcasing Datadog’s monitoring and analytics platform through engaging and informative demos that highlight its capabilities in observability, infrastructure monitoring, and application performance management. You will leverage tools like Zoom and Slack to collaborate with cross-functional teams and ensure a seamless customer experience. Proficiency in cloud technologies, familiarity with APM (Application Performance Management) and SRE (Site Reliability Engineering) practices is essential, along with strong communication skills to articulate complex technical concepts clearly. This role offers an opportunity to work within a fast-growing tech company that addresses critical business challenges faced by enterprises worldwide.

Skills

CI/CD Docker Kubernetes AWS Python PostgreSQL Terraform Prometheus Grafana

What you'll do

Become demo certified to lead product demonstrations for customers.
Develop deep expertise in the company’s products and services.
Identify customer needs and provide tailored solutions during demos.
Collect feedback from customer interactions to improve product offerings.
Stay updated with industry trends and technological advancements.

What we're looking for

Become demo certified and lead product demonstrations for customers.
No specific experience required, but a strong desire to learn is essential.
Excellent communication skills are necessary for engaging with clients effectively.
Ability to quickly understand complex technical systems and solutions needed.
Willingness to work in a fast-paced environment with continuous learning.

Technical Support Engineer

Wise

Austin, TX 104 days ago

REST Python JavaScript SQL Incident Management API Documentation On-Call Support Enterprise Customer Environment Payments Fintech Support Tooling

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