Technical Success Manager

Marqeta

Remote

Quick summary

Work type
Remote
Location
Ontario, CanadaBritish Columbia, Canada
Salary
$128,000–$160,000 / yr
Posted
4 days ago
Nearby
29 roles within 25 mi

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $176k
This role $144k
$117k most similar roles pay here $230k

This role pays less than 78% of similar roles. Most pay $149,950–$201,525 — the shaded band above. At the midpoint, this role pays about $144k versus about $176k for comparable roles.

Based on 240 similar postings.

Employer

About Marqeta

Marqeta is a modern card issuing platform that provides open API technology for businesses to create, issue, and manage customized payment cards, powering payment programs for fintech companies and enterprises. Industry: Financial Technology & Card Issuing

Marqeta currently has 26 open roles on FindRole.

Listed pay typically runs $136,100–$170,100 across 17 roles with salary data.

Most-posted roles

View all roles at Marqeta

At a glance

TL;DR · Technical Success Manager

Role Posting Log in to save

As a Technical Success Manager on the Implementation team at Marqeta, you will lead the technical onboarding of new customers by configuring and deploying standardized products and services. You’ll serve as a technical expert, guiding clients through integration with our APIs and creating customer presentations and internal training materials to enhance team knowledge. Your role involves collaborating closely with various departments such as Project Management, Product, Sales, and Account Management to ensure client success while advocating for customer needs internally. Ideal candidates have 5+ years of experience in a technical customer-facing role, strong communication skills, and expertise in REST APIs, SFTP, SQL, and Datadog. Experience in financial services or payments-related environments is beneficial, as is a background in training and documentation.

Skills

REST APIs SFTP SQL Datadog CI/CD PostgreSQL Kubernetes AWS Docker JSON Python JavaScript Git GitHub Swagger OAuth PCI-DSS Nginx Redis MongoDB Jenkins

What you'll do

  • Lead the technical onboarding and deployment of Marqeta's products for new customers.
  • Serve as a technical expert to guide customers through integration with Marqeta APIs.
  • Develop deep product knowledge and create training materials for internal use.
  • Advocate for customer needs by providing feedback to internal teams.
  • Collaborate cross-functionally with project managers, sales, and account management.

What we're looking for

  • 5+ years of experience in technical customer-facing roles.
  • Expert proficiency in REST APIs, SFTP, SQL, and Datadog.
  • Strong project management skills with a focus on problem-solving.
  • Excellent communication skills for explaining complex concepts.
  • Customer-first mindset with strategic thinking abilities.
  • Experience working in financial services or payments-related environments.

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