Technical Solutions Consultant, Crypto

Stripe

Confirmed live today High trust

Quick summary

Work type
On-site
Location
New York, NYSeattleSouth San Francisco, CA
Salary
$127,400–$191,200 / yr
Posted
14 days ago
Freshness
Confirmed live today

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $173k
This role $159k
$118k $219k
below market most similar roles pay here above market

This role pays less than 55% of similar roles. Most pay $138,075–$208,800 — the blue band above. At the midpoint, this role pays about $159k versus about $173k for comparable roles.

Based on 240 similar postings.

Employer

About Stripe

Stripe is a financial infrastructure platform for internet businesses, providing payment processing, billing, fraud prevention, and banking-as-a-service APIs to businesses of all sizes globally. Industry: Payments Infrastructure & Financial Technology

Stripe currently has 131 open roles on FindRole.

Listed pay typically runs $190,400–$285,600 across 128 roles with salary data.

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At a glance

TL;DR · Technical Solutions Consultant, Crypto

The Technical Solutions Consultant, Crypto joins the team responsible for the technical relationship of Stripe Crypto's largest and most complex users. In this role, you will serve as a trusted advisor for strategic crypto-native companies building on products like Bridge and Privy. You will lead complex technical troubleshooting, manage incident responses, and translate developer needs into actionable product feedback. Your daily work involves developing operational runbooks, creating technical documentation, and reviewing implementations for performance and compliance. You must possess expertise in RESTful APIs, webhooks, stablecoins, and blockchain fundamentals, including wallets and on-chain transaction lifecycles. You will use skills in stakeholder management and cross-functional project ownership to solve technical challenges, optimize operations, and ensure reliable integration between digital assets and traditional financial systems.

What you'll do

  • Serve as the primary technical point of contact and trusted advisor for strategic crypto accounts.
  • Lead complex technical troubleshooting and incident response while owning communications and remediation until resolution.
  • Translate customer and developer needs into actionable product feedback for Product and Engineering teams.
  • Develop and maintain account-specific operational runbooks, escalation paths, and success metrics.
  • Proactively review account implementations to identify performance, reliability, and compliance improvements.
  • Deliver regular business and technical reviews, including quarterly reviews and post-mortems, to drive action items.
  • Create and maintain user-facing technical documentation, sample code, and troubleshooting guides.
  • Lead cross-functional projects to reduce operational friction and improve service level agreements.

What we're looking for

  • 5+ years of experience in enterprise-level, client-facing technical roles such as Technical Account Management, Technical Solutions Consulting, or Solutions Engineering.
  • Strong experience with RESTful APIs and webhooks, including the ability to explain integration patterns and troubleshooting to technical and non-technical stakeholders.
  • Working familiarity with stablecoins and blockchain fundamentals, including chains, wallets, on-chain transaction lifecycles, and on/off-ramps.
  • Strong technical troubleshooting skills and demonstrated experience partnering with engineering teams to resolve production incidents.
  • Excellent written and verbal communication skills with the ability to manage stakeholders and influence cross-functional teams.
  • Experience owning complex projects across multiple teams, including managing timelines, dependencies, and deliverables.
  • Comfort operating in a fast-moving, ambiguous environment and prioritizing between reactive and proactive account work.
  • Hands-on experience implementing crypto, stablecoin, or blockchain systems, including blockchain APIs and integrating digital assets with traditional financial systems (preferred).

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