Agent Development Engineer, Customer Systems

Apple Inc

Quick summary

Work type
On-site
Location
Sunnyvale, CA
Salary
$181,100–$272,100 / yr
Posted
5 days ago
Nearby
99+ roles within 25 mi

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $208k
This role $227k
$151k most similar roles pay here $285k

This role pays more than 67% of similar roles. Most pay $173,775–$241,600 — the shaded band above. At the midpoint, this role pays about $227k versus about $208k for comparable roles.

Based on 240 similar postings.

Employer

About Apple Inc

Apple Inc. is a multinational technology company known for designing and manufacturing consumer electronics, software, and online services, including the iPhone, Mac, iPad, and App Store. Industry: Consumer Electronics & Software

Apple Inc currently has 1798 open roles on FindRole.

Listed pay typically runs $162,500–$272,100 across 1459 roles with salary data.

Most-posted roles

View all roles at Apple Inc

At a glance

TL;DR · Agent Development Engineer, Customer Systems

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The Agent Development Engineer role at Customer Systems within IS&T involves designing and deploying autonomous AI systems that leverage Large Language Models (LLMs) to deliver innovative customer support experiences. This senior-level position requires building intelligent agents using frameworks like LangChain, AutoGen, and LangGraph, integrating them with external tools and APIs, managing memory and context, and ensuring robust testing and deployment across cloud platforms such as AWS, Azure, or GCP. The ideal candidate should have extensive experience in backend systems and AI/ML applications, proficiency in TypeScript, and a deep understanding of LLMs and vector databases like Pinecone and Milvus. This role demands expertise in ethical AI principles and the ability to translate complex business problems into scalable agent-based solutions, contributing to Apple’s mission of delivering seamless support through cutting-edge technology.

Skills

TypeScript LangChain AutoGen Docker Kubernetes AWS Azure GCP Pinecone Milvus Qdrant SQL NoSQL Large Language Models Retrieval-Augmented Generation Vector Databases CI/CD

What you'll do

  • Design foundational architecture for AI agents with sophisticated reasoning engines.
  • Build autonomous agents using cutting-edge AI development frameworks like LangChain.
  • Integrate agents with external tools, APIs, and databases for seamless interaction.
  • Implement advanced memory systems to maintain context across complex tasks.
  • Develop comprehensive evaluation frameworks to ensure agent reliability in production.
  • Deploy agents into scalable cloud environments using Docker and Kubernetes.
  • Optimize prompts and workflows to guide AI reasoning and enhance performance.

What we're looking for

  • 7+ years of professional software development experience, with a focus on backend systems or AI/ML applications.
  • Strong proficiency in TypeScript for developing robust, scalable applications.
  • Experience with major AI Agent frameworks like LangChain, AutoGen, LangGraph, or Semantic Kernel.
  • Deep understanding of Large Language Models (LLMs) and their practical application.
  • Practical experience with Retrieval-Augmented Generation (RAG) and fine-tuning techniques for LLMs.
  • Proficiency in cloud platforms (AWS, Azure, GCP) and containerization tools (Docker, Kubernetes).

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