This listing doesn't post a salary. Most similar roles pay
$137,000–$195,581.
Based on 240 similar postings.
Employer
About Datadog
Datadog, Inc. is an American company that provides an observability service for cloud-scale applications, providing monitoring of servers, databases, tools, and services, through a SaaS-based data analytics platform.
Datadog currently has
132 open roles
on FindRole.
Listed pay typically runs
$187,000–$240,000
across 67 roles with salary data.
As part of Datadog’s Technical Escalation Engineering (TEE) team, you will work at the intersection of customer support and product development, tackling complex technical issues for a diverse client base. Your day-to-day involves deep technical investigations, high-stakes problem-solving sessions, and mentoring global teams to enhance their technical capabilities. You’ll collaborate closely with engineering and product teams to drive platform improvements based on real-world challenges, focusing on Service Management features such as incident management, mobile alerting, and collaboration integrations. Ideal candidates are self-driven problem solvers with a passion for continuous learning and experience in modern service operations workflows, including troubleshooting event ingestion and notification delivery issues. Proficiency in tools like Zendesk, Jira, and Confluence is essential, along with familiarity with Datadog’s integrations with external platforms like PagerDuty and Slack. This role offers the opportunity to shape observability and security solutions while making a direct impact on customer success and platform evolution.
Microsoft Fabric
Power Platform
PowerShell
Python
C#
TypeScript
CI/CD
Kusto
Geneva
Purview
Multitenant operations
Secure by default operations
Service administration APIs
On call ownership
MongoDB
Java
Python
Ruby
C
C++
C#
JavaScript
Node.js
Go
DNS
TCP/IP
SSL/TLS
NAS
RAID
SAN
SSD
multi-pathing
caching
RDBMS
collaborative team environment
CI/CD