This listing doesn't post a salary. Most similar roles pay
$137,000–$195,442.
Based on 240 similar postings.
Employer
About Datadog
Datadog, Inc. is an American company that provides an observability service for cloud-scale applications, providing monitoring of servers, databases, tools, and services, through a SaaS-based data analytics platform.
Datadog currently has
132 open roles
on FindRole.
Listed pay typically runs
$187,000–$240,000
across 67 roles with salary data.
As part of Datadog’s Technical Escalation Engineering (TEE) team, you will work at the intersection of customer support and product development, tackling complex technical issues and collaborating closely with engineering and product teams to enhance the platform. Your day-to-day responsibilities include investigating intricate escalations, leading high-stakes technical calls, mentoring global support engineers, and driving improvements in Datadog’s Service Management features such as on-call scheduling, incident management, and mobile alerting. You will need expertise in modern service operations workflows, troubleshooting skills for event ingestion and notification delivery, and familiarity with tools like Zendesk, Jira, and Confluence. This role demands a strategic thinker who is passionate about reliability and reducing mean time to resolve issues, while continuously learning and adapting to new technologies.
Microsoft Fabric
Power Platform
PowerShell
Python
C#
TypeScript
CI/CD
Kusto
Geneva
Purview
Multitenant operations
Secure by default operations
Service administration APIs
On call ownership