Team Lead, Market Operations
Carvana
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How this pay compares to similar roles
This listing doesn't post a salary. Most similar roles pay $140,525–$209,400.
Based on 239 similar postings.
Employer
Carvana is an e-commerce platform for buying and selling used cars, offering customers a fully online purchasing experience with home delivery, financing, and vehicle trade-ins through its network of automated car vending machines and inspection centers.
Carvana currently has 51 open roles on FindRole.
Listed pay typically runs $65,000–$76,500 across 10 roles with salary data.
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At a glance
Team Lead, Market Operations joins the Market Operations department to manage local hub operations including market launch, logistics, consumer branding, and team engagement. This role involves overseeing daily operations, identifying business trends to solve roadblocks, and managing the customer experience. You will be responsible for hiring, onboarding, training, and developing a team of Customer Advocates through performance check-ins and goal setting. Day-to-day tasks include generating reports for management, resolving complex customer issues, and performing hands-on tasks such as washing cars or delivering vehicles to customers. The ideal candidate possesses strong leadership skills, experience in strategic planning, and process improvement. Preferred technical competencies include an analytical mindset and proficiency with Salesforce or Tableau. This role addresses the logistical challenges of a high-volume vehicle sales and delivery business within a fast-paced customer service environment.
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