Team Lead, Market Operations
Carvana
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How this pay compares to similar roles
This listing doesn't post a salary. Most similar roles pay $154,050–$220,900.
Based on 239 similar postings.
Employer
Carvana is an e-commerce platform for buying and selling used cars, offering customers a fully online purchasing experience with home delivery, financing, and vehicle trade-ins through its network of automated car vending machines and inspection centers.
Carvana currently has 51 open roles on FindRole.
Listed pay typically runs $65,000–$76,500 across 10 roles with salary data.
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At a glance
Team Lead, Market Operations joins the Market Operations department to manage local hub operations including market launch, logistics, consumer branding, and team engagement. This role involves overseeing daily operations, identifying business trends, and proactively solving roadblocks while managing the employee and customer experience. You will be responsible for hiring, onboarding, training, and developing a team of Customer Advocates through performance check-ins and goal setting. Day-to-day tasks include generating reports for management, ensuring high production in a fast-paced environment, and handling complex customer issues. The role requires skills in strategic planning, process improvement, and leadership. Preferred technical proficiencies include Salesforce and Tableau, alongside experience in logistics and analytics. You will serve as an expert resource for your team, occasionally assisting with hands-on tasks like vehicle delivery or car washing to ensure a seamless customer experience.
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