Team Lead, Market Operations
Carvana
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How this pay compares to similar roles
This listing doesn't post a salary. Most similar roles pay $157,200–$217,575.
Based on 240 similar postings.
Employer
Carvana is an e-commerce platform for buying and selling used cars, offering customers a fully online purchasing experience with home delivery, financing, and vehicle trade-ins through its network of automated car vending machines and inspection centers.
Carvana currently has 63 open roles on FindRole.
Listed pay typically runs $65,000–$75,000 across 14 roles with salary data.
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At a glance
Team Lead, Market Operations joins the Market Operation department to manage local hub operations including market launch, logistics, consumer branding, and team engagement. This role involves overseeing daily operations, identifying business trends to solve roadblocks, and managing the employee and customer experience. You will be responsible for interviewing, onboarding, training, and developing a team of Customer Advocates while providing performance feedback and setting goals. Day-to-day tasks include generating reports for management, resolving complex customer issues, and performing hands-on tasks like washing cars or delivering vehicles to customers. The ideal candidate possesses strong leadership, strategic planning, and process improvement skills. Preferred qualifications include an analytical mindset, experience with Salesforce or Tableau, and expertise in logistics. This role functions within a fast-paced environment focused on streamlining the vehicle buying and selling process for consumers.
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