Staff Software Engineer, AIOps

Early Warning Services

Confirmed live yesterday High trust
Hybrid

Quick summary

Work type
Hybrid
Location
Scottsdale, AZChicago, ILSan Francisco, CANew York, NY
Salary
$124,000–$165,000 / yr
Employment
Full-time
Posted
59 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $203k
This role $144k
$106k $288k
below market most similar roles pay here above market

This role pays less than 99% of similar roles. Most pay $174,914–$230,500 — the blue band above. At the midpoint, this role pays about $144k versus about $203k for comparable roles.

Based on 240 similar postings.

Employer

About Early Warning Services

Early Warning Services is a fintech company that operates the Zelle person-to-person payments network, the Paze digital checkout wallet, and Certos fraud prevention and identity risk solutions for financial institutions.

Early Warning Services currently has 84 open roles on FindRole.

Listed pay typically runs $145,000–$176,000 across 34 roles with salary data.

Most-posted roles

View all roles at Early Warning Services

At a glance

TL;DR · Staff Software Engineer, AIOps

The Staff Software Engineer - AIOps is a senior hands-on technical contributor responsible for designing, building, and operating the AIOps agent platform. This role focuses on the software systems, control loop, tool interfaces, telemetry, and evaluation capabilities required to run agentic capabilities safely in production. You will build the core agent runtime, including event ingestion, context assembly, planning, and tool invocation. Key responsibilities include designing auditable tool interfaces for Kubernetes, network services, and ITSM platforms while implementing safety controls like blast-radius limits and emergency shutdowns. You will utilize Python, TypeScript, React, and Next.js, while working with Kafka, RabbitMQ, OpenTelemetry, Prometheus, and Grafana. The work involves solving complex problems in automated system reliability, observability, and operational risk within a highly regulated financial technology environment.

What does a Software Engineer earn in Arizona?

Median $162050 from 32 postings across 10 companies.

See salary data

What you'll do

  • Design, build, and operate the core agent runtime for event ingestion, planning, and tool invocation.
  • Develop scoped and auditable tool interfaces for CI/CD platforms, Kubernetes, and ITSM systems.
  • Implement safety controls including human approval requirements, permission boundaries, and emergency shutdown protocols.
  • Build event-routing capabilities to prioritize alerts, tickets, and operational requests for the agent runtime.
  • Establish telemetry standards for logs, metrics, and traces across relevant technology platforms.
  • Design and operate model routing, session management, retries, and cost/latency controls for production services.
  • Implement comprehensive auditability for all agent decisions and actions to meet risk and compliance requirements.
  • Develop evaluation capabilities for agent decision quality using historical incident replay and shadow-mode testing.

What we're looking for

  • Must independently possess the eligibility to work in the United States at the date of hire.
  • Bachelor's degree in computer science, engineering, or a related technical field.
  • Typically eight or more years of related experience in software engineering, platform engineering, distributed systems, DevOps, AIOps, or a related technical discipline.
  • Strong production development experience with Python, including services, APIs, automation, orchestration systems, or agent runtimes.
  • Hands-on experience developing production agentic systems, tool-using AI applications, or autonomous or semi-autonomous software control loops.
  • Experience designing tool-use or function-calling interfaces for AI agents using MCP or comparable integration patterns.
  • Experience with event-driven architectures and messaging technologies such as Kafka, Pub/Sub, or RabbitMQ.
  • Experience with production observability practices including structured logging, metrics, and distributed tracing using OpenTelemetry, Prometheus, or Grafana.
  • Experience developing front-end solutions using modern frameworks such as React, Next.js, or Angular, along with backend development using TypeScript or Python.
  • Experience with agent orchestration frameworks such as LangGraph (preferred).
  • Go development experience (preferred).
  • Experience with CI/CD platforms, infrastructure automation, Kubernetes operations, ITSM platforms, or technology operations (preferred).
  • Experience leading a complex AIOps or agent-platform capability from design through production implementation (preferred).
  • Experience with anomaly detection, time-series analysis, or related machine-learning applications (preferred).
  • Experience with chaos engineering, simulation, historical incident replay, or game-day testing for distributed or automated systems (preferred).
  • Experience mapping automated-system controls to regulatory or control frameworks such as PCI DSS, SOX ITGC, NYDFS Part 500, or FFIEC guidance (preferred).
  • Experience in FinTech, banking, payments, or another highly regulated industry (preferred).
  • Current AWS, Kubernetes, AI engineering, security, or other relevant technical certification (preferred).

More like this

Similar roles

Staff Software Engineer

Okta Inc

San Francisco, CA 31 days ago $194,000–$267,000
Java Kotlin Go Microservices Event-driven Architecture APIs Data Modeling AWS GCP Azure IAM IGA RBAC ABAC SaaS Observability Distributed Systems
8+ yrs exp

Staff Software Engineer, Cloudops

Palo Alto Networks

Santa Clara, CA 60 days ago $124,500–$201,300
AWS Azure GCP Kubernetes Python Go TypeScript Node.js Terraform Pulumi AWS CDK LangChain CrewAI OpenTelemetry Prometheus GitHub Actions GitLab CI LLM APIs Vector Databases Linux Distributed Systems CI/CD
6+ yrs exp

Staff Software Development Engineer

CVS Health

Remote (IL) +48 11 days ago $106,605–$284,280
React TypeScript Python Node.js Java Go C# AWS Azure GCP Kubernetes Docker Terraform CI/CD PostgreSQL MongoDB LangChain Apache Kafka RabbitMQ OpenAI D3.js
7+ yrs exp Remote

Staff Software Engineer

Q2

Cary, NC +1 29 days ago
C# .NET JavaScript TypeScript SQL Azure Web Development Service-Oriented Architecture Agile Windows Linux
8+ yrs exp Hybrid

Staff Software Engineer

Circle

Remote (San Francisco, CA) +11 22 days ago $195,000–$257,500
Go Java Blockchain Web3 RESTful API AWS Google Cloud Microsoft Azure Kubernetes EKS ECS SQL NoSQL Microservices System Design
7+ yrs exp Remote

Staff Software Engineer

PayPal

Austin, TX +1 59 days ago $160,500–$238,700
Python RDBMS NoSQL Redis ElastiCache Hazelcast SQS Kafka RabbitMQ Pulsar AWS GCP Azure Terraform SDLC Caching
5+ yrs exp Hybrid