This role pays more than
61%
of similar roles. Most pay
$123,775–$202,575
— the shaded band above.
At the midpoint, this role pays about
$184k
versus about
$163k
for comparable roles.
Based on 240 similar postings.
Employer
About Intuit
Intuit is a financial software company known for products like TurboTax, QuickBooks, Mint, and Credit Karma, helping consumers and small businesses manage their finances and taxes. Industry: Financial Software & Technology
Intuit currently has
174 open roles
on FindRole.
Listed pay typically runs
$202,500–$274,000
across 152 roles with salary data.
Staff Business Systems Analyst – Contact Center Routing joins the GBSG Routing RTB team within the Workforce Management organization. This role manages complex, end-to-end routing initiatives across a multi-region contact channel landscape for diverse products and customer segments. The individual will lead cross-functional projects from discovery to delivery, performing advanced configurations for Amazon Connect and the Contact Us Platform. Key responsibilities include managing routing profiles, queue assignments, and overflow behaviors while analyzing performance metrics like transfer rates and accuracy. The role requires proficiency in QlikSense, Splunk, Databricks, and an AI-first approach using tools like ChatGPT or Gemini to automate workflows. The position solves high-complexity technical challenges involving multi-contact diagnostics and routing logic for global business units. Candidates must possess expertise in attribute-based routing, skill-based architectures, and managing P0 incident responses within strict service level agreements.
Remote (Holly Springs, NC)9 days ago
$110,038–$148,875
AI
Generative AI
Power BI
Tableau
Spotfire
Databricks
Agile
GxP
data, analytics
Business Process Mapping
User Stories
UAT
Cybersecurity
Data Integrity
Workflow Automation