This role pays more than
61%
of similar roles. Most pay
$123,775–$202,575
— the shaded band above.
At the midpoint, this role pays about
$184k
versus about
$163k
for comparable roles.
Based on 240 similar postings.
Employer
About Intuit
Intuit is a financial software company known for products like TurboTax, QuickBooks, Mint, and Credit Karma, helping consumers and small businesses manage their finances and taxes. Industry: Financial Software & Technology
Intuit currently has
174 open roles
on FindRole.
Listed pay typically runs
$202,500–$274,000
across 152 roles with salary data.
The Staff Business Systems Analyst – Contact Center Routing joins the GBSG Routing RTB team within the Workforce Management organization. This role manages complex, end-to-end routing initiatives across a multi-region contact channel landscape to solve intricate customer segmentation and routing problems. The analyst will lead cross-functional projects from discovery through deployment, performing advanced configurations for Amazon Connect and the Contact Us Platform. Key responsibilities include managing queue assignments, analyzing performance data using QlikSense, Splunk, and Databricks, and responding to high-priority incidents. The role requires expertise in Attribute-Based Routing, GenAI/AI Routing, and technical tools like Salesforce, Postman, Jenkins, and GitHub. Candidates must possess an AI-first mindset to integrate generative AI tools into workflows while providing subject matter expertise on platform capabilities and designing risk-aware solutions for diverse global business units.
Remote (Holly Springs, NC)9 days ago
$110,038–$148,875
AI
Generative AI
Power BI
Tableau
Spotfire
Databricks
Agile
GxP
data, analytics
Business Process Mapping
User Stories
UAT
Cybersecurity
Data Integrity
Workflow Automation