Senior Site Reliability Engineer, Customer Systems

Apple Inc

Confirmed live 2 days ago Trusted

Quick summary

Work type
On-site
Location
Austin, TX
Posted
115 days ago
Freshness
Confirmed live 2 days ago

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Salary context

How this pay compares to similar roles

Similar $181k
$134k most similar roles pay here $229k

This listing doesn't post a salary. Most similar roles pay $147,075–$213,939.

Based on 238 similar postings.

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About Apple Inc

Apple Inc. is a multinational technology company known for designing and manufacturing consumer electronics, software, and online services, including the iPhone, Mac, iPad, and App Store. Industry: Consumer Electronics & Software

Apple Inc currently has 1984 open roles on FindRole.

Listed pay typically runs $175,000–$277,600 across 1590 roles with salary data.

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At a glance

TL;DR · Senior Site Reliability Engineer, Customer Systems

As a Sr Site Reliability Engineer, Customer Systems, you will join the Customer Systems Team to design, build, and deliver highly scalable, reliable, secure cloud infrastructure that powers essential customer-facing applications and services. You will work with cross-functional teams to architect high-availability systems, troubleshoot network and performance issues, and develop automation tools for repeatable infrastructure delivery. Your daily work involves building CI/CD pipelines to accelerate software engineering cycles while managing complex infrastructure components like compute, storage, and networking. The role requires proficiency in Kubernetes using Helm, Shell Scripting, Python, or Ansible, alongside monitoring expertise with Splunk, Grafana, Prometheus, and Alertmanager. You will also utilize technologies such as Cassandra, MongoDB, Couchbase, AWS S3, ArgoCD, and GitOps models to ensure high availability and meet critical operational metrics like MTTR and SLO for the core customer systems.

What does a Site Reliability Engineer earn?

Median $186200 from 131 postings across 36 companies.

See salary data

What you'll do

  • Architect, build, and document highly available, scalable, and secure cloud infrastructure.
  • Troubleshoot application-specific, network, system, and performance issues.
  • Build and maintain CI/CD infrastructure to enable fast delivery cycles for software engineering teams.
  • Develop automation tools to deliver infrastructure services in a repeatable fashion.
  • Define and analyze non-functional and technical requirements with cross-functional partners.
  • Manage Kubernetes environments using Helm and GitOps models like ArgoCD.
  • Monitor and maintain key operational metrics such as MTTR and SLOs.

What we're looking for

  • Bachelor's or Master's degree in Computer Science or equivalent experience.
  • 5+ years of experience designing and building resilient, large-scale, low latency cloud and on-prem infrastructure.
  • 3+ years of experience deploying and managing Kubernetes using Helm.
  • Proficiency in Shell Scripting, Python, or Ansible.
  • Experience monitoring systems using Splunk, Grafana, Prometheus, and Alertmanager.
  • Deep understanding of networking protocols including DNS, TCP, HTTP, and HTTPS.
  • Experience setting up and managing CI/CD pipelines.
  • Experience with database technologies like Cassandra, MongoDB, Couchbase, or AWS S3.

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