Senior Site Reliability Engineer, Infrastructure Services

What you'll do

• Ensure the reliability, scalability, and performance of application and networking platforms, APIs, and integrations.
• Design resilient hosting architectures in collaboration with development teams.
• Streamline CI/CD pipelines to improve release velocity and reduce deployment failures.
• Implement observability best practices including transaction tracing, logging, metrics, and alerting.
• Troubleshoot incidents involving VM hosting, API failures, authentication, and monitoring systems.
• Maintain the Backbone Network hardware, software, and configuration toolsets.
• Promote DevOps culture and best practices across the infrastructure services organization.

What we're looking for

• 3+ years of experience in Site Reliability Engineering, DevOps, Software Engineering, or a related field.
• Proficiency in scripting and programming using Python, Bash, Go, Java, or similar.
• Hands-on experience with CI/CD tools such as Jenkins, GitHub Actions, or GitLab.
• Hands-on experience with monitoring and logging tools like Splunk, AppDynamics, Datadog, Prometheus, or Grafana.
• Proficiency in Linux, networking concepts, and troubleshooting in large-scale environments (preferred).
• Hands-on experience with cloud platforms (AWS, GCP) and container technologies like Docker and Kubernetes (preferred).
• Experience with databases, event-driven architectures, messaging systems, or security/authentication protocols (preferred).
• Bachelor’s degree or Master’s degree in Computer Science or equivalent years of work experience (preferred).