Site Reliability Engineer, Customer Systems, IS&T

Apple Inc

Quick summary

Work type: On-site
Location: Sunnyvale, CA
Salary: $147,400–$220,900 / yr
Posted: 17 days ago

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Salary context

Competitive pay

How this pay compares to similar roles

Similar $169k

This role $184k

$121k most similar roles pay here $232k

This role pays more than 62% of similar roles. Most pay $138,712–$199,750 — the shaded band above. At the midpoint, this role pays about $184k versus about $169k for comparable roles.

Based on 239 similar postings.

Employer

About Apple Inc

Apple Inc. is a multinational technology company known for designing and manufacturing consumer electronics, software, and online services, including the iPhone, Mac, iPad, and App Store. Industry: Consumer Electronics & Software

Apple Inc currently has 969 open roles on FindRole.

Listed pay typically runs $163,300–$272,100 across 756 roles with salary data.

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At a glance

TL;DR · Site Reliability Engineer, Customer Systems, IS&T

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As an experienced Site Reliability Engineer on Apple’s Customer Systems Team, you will design, build, and deliver highly scalable, reliable cloud infrastructure that powers customer-facing applications and services. Your day-to-day responsibilities include innovating and documenting robust infrastructure solutions, troubleshooting complex issues across various domains, building CI/CD pipelines for rapid software delivery, and creating automation tools to ensure consistent service delivery. You will collaborate closely with cross-functional teams, including other SREs, software engineers, and quality engineers, to define technical requirements and monitor key operational metrics such as MTTR and SLOs. The ideal candidate has extensive experience with Kubernetes, Helm, shell scripting, Python, Ansible, and monitoring tools like Splunk, Grafana, Prometheus, and Alertmanager, along with a strong understanding of networking protocols. Additionally, familiarity with GenAI tools for workflow automation is preferred.

Skills

Kubernetes Helm Shell Scripting Python Ansible Splunk Grafana Prometheus Alertmanager CI/CD DNS TCP HTTP HTTPS ArgoCD GitOps Metric Monitoring SLO MTTR GenAI Workflow Automation

What you'll do

Innovate and build highly available, scalable, secure cloud infrastructure.
Troubleshoot complex application, network, system, and performance issues.
Design and maintain CI/CD pipelines for rapid software delivery cycles.
Develop automation tools for reliable and repeatable infrastructure service delivery.
Define and analyze non-functional requirements with cross-disciplinary teams.

What we're looking for

3+ years of experience deploying and managing Kubernetes using Helm.
Proficient in Shell Scripting, Python, and Ansible for automation tasks.
Expertise in monitoring tools such as Splunk, Grafana, Prometheus, and Alertmanager.
Strong understanding of networking protocols including DNS, TCP, HTTP/HTTPS.
Experience setting up and managing CI/CD pipelines for software delivery.
Bachelor's or Master's degree in Computer Science or equivalent experience.

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