Senior Manager, MedTech CxM Commercial Platforms, Marketing

What you'll do

• Own the vision, strategy, and prioritization of platform features to meet business and technical requirements.
• Manage the end-to-end platform lifecycle including delivery, performance management, and production operations.
• Align product roadmaps with architecture standards to ensure security, compliance, and scalability across systems.
• Manage a multi-million-dollar budget and develop resource plans based on solution objectives.
• Oversee vendor relationships and manage partnerships with suppliers to stay current on technology trends.
• Lead the technical roadmap for Microsoft Dynamics, Azure, and Copilot technologies within the marketing domain.
• Manage a team of individual contributors or supervisors while conducting performance management and career development.
• Coordinate incident triage, root-cause analysis, and corrective actions for platform issues.

What we're looking for

• A Bachelor’s degree in IT, Computer Science, Business, Engineering, or a related field is preferred.
• 10+ years of experience performing progressively advanced duties in the specified role are required.
• Expertise in Microsoft Dynamics, Azure, Copilot, and Copilot Studio is required.
• Experience leading teams of employees or contractors, including goal setting and career development, is required.
• Experience managing product backlogs and release plans within the Scaled Agile Framework (SAFe) is required.
• Demonstrated experience leading global efforts with time and cost constraints in a regulated environment is required.
• Experience in vendor management and creating technology product vision and strategies is required.
• AI Fluency to use and evaluate generative AI technologies responsibly while maintaining compliance is required.