Senior Information Technology Operations Analyst

Regeneron

Confirmed live 2 days ago High trust
Hybrid

Quick summary

Work type
Hybrid
Location
Tarrytown, NY
Salary
$83,800–$136,800 / yr
Posted
56 days ago
Freshness
Confirmed live 2 days ago

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $149k
This role $110k
$73k most similar roles pay here $189k

This role pays less than 88% of similar roles. Most pay $119,762–$177,356 — the shaded band above. At the midpoint, this role pays about $110k versus about $149k for comparable roles.

Based on 240 similar postings.

Employer

About Regeneron

Regeneron is a leading science-driven biotechnology company that invents, develops, and commercializes life-transforming medicines for serious diseases.

Regeneron currently has 18 open roles on FindRole.

Listed pay typically runs $141,100–$243,350 across 18 roles with salary data.

Most-posted roles

View all roles at Regeneron

At a glance

TL;DR · Senior Information Technology Operations Analyst

Sr Information Technology Operations Analyst The Sr Information Technology Operations Analyst joins the Research and Preclinical Development Information Technology team to manage operational processes, ensure service delivery, and maintain system stability. This role involves executing core tasks such as system maintenance, patching, monitoring, asset lifecycle management, and service request fulfillment while ensuring adherence to standard operating procedures. The analyst acts as a liaison between engineering and security teams to translate enterprise standards into audit-ready execution within a regulated environment. Key responsibilities include identifying control gaps, automating workflows, performing root cause analysis, and tracking metrics like SLAs and uptime. Required skills include experience with ServiceNow, monitoring tools, and basic automation or scripting. The role specifically addresses the challenges of maintaining infrastructure in LabIT environments and ensuring compliance with GxP standards and ITIL frameworks for high-availability systems.

What you'll do

  • Execute core IT operations including system maintenance, patching, monitoring, and asset lifecycle management.
  • Ensure all activities comply with standard operating procedures (SOPs) and operational runbooks.
  • Monitor and execute operational controls related to system access and security compliance.
  • Maintain audit-ready documentation and evidence for regulatory and internal audits.
  • Analyze workflows to identify inefficiencies and drive automation and process improvement initiatives.
  • Track and report key performance metrics including SLAs, uptime, and compliance status.
  • Perform root cause analysis for incidents to provide insights for system improvements.
  • Develop and update technical documentation and training materials for end-users.

What we're looking for

  • Bachelor's degree in Information Technology or a related field.
  • At least 5 years of experience in Information Technology operations or service delivery roles.
  • Experience working in regulated environments, preferably with GxP standards.
  • Experience within LabIT environments.
  • Proficiency with ServiceNow or similar tools for service management.
  • Familiarity with monitoring and endpoint tools along with basic automation/scripting knowledge.
  • Knowledge of ITIL frameworks and the IT operations lifecycle including incident, problem, and change management.
  • Ability to perform root cause analysis and track key operational metrics like SLAs and uptime.

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