Senior Director, Product Management, Customer Core & Identity Restrictions

Capital One Financial

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
McLean, VARichmond, VAChicago, ILNew York, NY
Salary
$245,100–$279,800 / yr
Employment
Full-time
Posted
5 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $227k
This role $262k
$175k $291k
below market most similar roles pay here above market

This role pays more than 77% of similar roles. Most pay $193,300–$261,287 — the blue band above. At the midpoint, this role pays about $262k versus about $227k for comparable roles.

Based on 240 similar postings.

Employer

About Capital One Financial

Capital One Financial is a bank holding company specializing in credit cards, auto loans, banking, and savings products, known for its data-driven approach to consumer and commercial finance. Industry: Financial Services & Banking

Capital One Financial currently has 1917 open roles on FindRole.

Listed pay typically runs $197,300–$225,100 across 1045 roles with salary data.

Most-posted roles

View all roles at Capital One Financial

At a glance

TL;DR · Senior Director, Product Management, Customer Core & Identity Restrictions

The Sr. Director, Product Management- Customer Core & Identity Restrictions joins the Customer Identity and Core team within the Enterprise Product and Experience organization. This role involves managing the enterprise system of record for over 100 million customers, including consumers, businesses, and devices. You will build a platform to connect human, business, and device data in real time to support the entire customer journey. Key responsibilities include providing customer and business intelligence, protecting critical account information, and developing improved marketing experiences and intelligent underwriting insights. Success requires proficiency in human-centered design, business focus, technology-driven solutions, integrated problem solving, and transformational leadership. You will translate business strategy into consumer-facing digital products while managing complex problems and mitigating product risks to ensure secure and seamless customer experiences.

What you'll do

  • Manage the enterprise system of record for over 100 million customers and devices.
  • Build a platform to connect human, business, and device data in real time.
  • Protect critical customer account information at the highest level of security.
  • Develop improved marketing experiences and intelligent underwriting insights for diverse customers.
  • Translate business strategy and analysis into consumer-facing digital products.
  • Lead cross-functional teams to solve complex customer problems and drive organizational alignment.
  • Identify and resolve complex problems while mitigating product risks.
  • Leverage technology to deliver innovative and resilient solutions for near-term and long-term value.

What we're looking for

  • Bachelor's degree in any field.
  • At least 7 years of Product Management experience.
  • Experience translating business strategy and analysis into consumer facing digital products (preferred).
  • Proficiency in human-centered product innovation and customer needs.
  • Ability to deliver game-changing outcomes through business focus and execution excellence.
  • Ability to leverage technology to deliver innovative and resilient solutions.
  • Ability to identify and resolve complex problems while mitigating product risks.
  • Ability to lead cross-functional teams to drive organizational alignment.

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