This role pays more than
89%
of similar roles. Most pay
$163,750–$246,050
— the shaded band above.
At the midpoint, this role pays about
$287k
versus about
$205k
for comparable roles.
Based on 239 similar postings.
Employer
About Okta Inc
Okta, Inc. is an American identity and access management company based in San Francisco. It provides cloud software that helps companies manage and secure user authentication into applications, and for developers to build identity controls into applications, websites, web services, and devices.[
Okta Inc currently has
145 open roles
on FindRole.
Listed pay typically runs
$194,000–$267,000
across 145 roles with salary data.
As the Senior Director of Mission Critical Support, you will lead a global team within the Larger Enterprise support organization, focusing on delivering premier service to top-tier customers and ensuring their strategic success. You will drive operational excellence by transitioning your unit into a P&L structure while partnering closely with GTM teams to integrate premium support offerings into sales motions. Key responsibilities include designing strategic service experiences, scaling proactive governance methodologies, and fostering high-performance leadership within the team. Ideal candidates have over 15 years of industry experience in customer support or professional services, including at least 8 years in executive leadership roles managing global teams. Strong skills in P&L management, program leadership, and technical aptitude are essential, as is a deep understanding of SaaS environments and software development lifecycles.
AWS
Agile
Distributed Computing
Cloud Computing Architecture
Scalable Mobile Platforms
Technical Program Management
Agile Delivery
Large Scale Program Delivery