Senior Business Operations Manager, Product Marketing

What you'll do

• Manage the operational cadence for PMM team alignment and accountability.
• Define and track KPIs like content output velocity and field adoption rates.
• Architect and enforce governance frameworks for scalable and consistent PMM content.
• Conduct annual audits to refresh and update the field readiness portal.
• Own the lifecycle of sales plays, from ideation to retirement, ensuring effectiveness.
• Measure play utilization, seller engagement, and pipeline influence post-launch.

What we're looking for

• 7+ years of B2B SaaS business operations or sales enablement experience.
• Proven ability to manage cross-functional programs with multiple stakeholders.
• Strong judgment in aligning strategic priorities with field needs and empathy.
• Experience building customer-centric processes and workflows.
• Comfortable with data analysis for decision-making and reporting.
• Excellent communication skills, both written and verbal.