SPOK System Engineer

General Dynamics

Confirmed live 3 days ago High trust
Hybrid

Quick summary

Work type
Hybrid
Location
Bethesda, MD
Salary
$83,927–$113,549 / yr
Posted
59 days ago
Freshness
Confirmed live 3 days ago

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $170k
This role $99k
$70k most similar roles pay here $217k

This role pays less than 98% of similar roles. Most pay $137,766–$202,925 — the shaded band above. At the midpoint, this role pays about $99k versus about $170k for comparable roles.

Based on 240 similar postings.

Employer

About General Dynamics

General Dynamics is a global aerospace and defense company offering a broad portfolio of products and services in business aviation, ship construction, land combat vehicles, and information technology. It serves customers in the U.S. government, allied governments, and a diverse array of commercial markets.

General Dynamics currently has 1123 open roles on FindRole.

Listed pay typically runs $124,093–$150,385 across 984 roles with salary data.

Most-posted roles

View all roles at General Dynamics

At a glance

TL;DR · SPOK System Engineer

As a SPOK System Engineer, you will join the IT Infrastructure and Operations team to ensure the high-availability of critical clinical communication and paging systems. You will be responsible for administering, enhancing, and troubleshooting the NIH paging and on-call scheduling ecosystem, which includes Spok WebXchange, Spok Mobile, Zetron, and Avaya PBX integrations. Your daily responsibilities involve managing Windows Server, IIS, and SQL Server environments in a 24x7 production setting, while also handling database configurations, API connections, and hardware troubleshooting for pagers and mobile devices. You will build, test, and deploy server builds and patches across virtual and physical environments while maintaining detailed runbooks. The role requires expertise in Windows Server, IIS, SQL, networking, firewalls, load balancers, and telephony components to solve complex infrastructure problems within the healthcare communication domain.

What you'll do

  • Administer and support Windows Server, IIS, and SQL Server environments in a 24x7 production setting.
  • Install, configure, maintain, and troubleshoot Spok systems and related communication platforms.
  • Manage database configurations, stored procedures, server integrations, and API-based application connections.
  • Diagnose complex issues across servers, applications, databases, networking, and paging hardware.
  • Build, test, and deploy server builds, application updates, and patches in virtual and physical environments.
  • Perform daily system monitoring, log reviews, performance checks, and verification of scheduled jobs.
  • Maintain detailed documentation including runbooks, integration guides, and troubleshooting playbooks.

What we're looking for

  • Bachelor's degree in IT, Computer Science, or a related field, or seven years of relevant experience.
  • Minimum 3 years of system engineering or system administration experience.
  • Hands-on experience with Spok or similar communication and paging systems.
  • Proficiency troubleshooting Windows Server, IIS, SQL databases, application stacks, and API integrations.
  • Experience with networking, firewalls, load balancers, and PBX/telephony components.
  • Ability to obtain and maintain an NIH Public Trust (NACI T1) clearance.
  • ITIL certification (preferred).
  • CompTIA Network+, MCSE, or similar technical certifications (preferred).

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