SPOK System Engineer

General Dynamics

Confirmed live yesterday High trust
Hybrid

Quick summary

Work type
Hybrid
Location
Bethesda, MD
Salary
$83,927–$113,549 / yr
Posted
108 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $162k
This role $99k
$71k $209k
below market most similar roles pay here above market

This role pays less than 95% of similar roles. Most pay $132,218–$191,000 — the blue band above. At the midpoint, this role pays about $99k versus about $162k for comparable roles.

Based on 240 similar postings.

Employer

About General Dynamics

General Dynamics is a global aerospace and defense company offering a broad portfolio of products and services in business aviation, ship construction, land combat vehicles, and information technology. It serves customers in the U.S. government, allied governments, and a diverse array of commercial markets.

General Dynamics currently has 1364 open roles on FindRole.

Listed pay typically runs $124,093–$150,385 across 1161 roles with salary data.

Most-posted roles

View all roles at General Dynamics

At a glance

TL;DR · SPOK System Engineer

The SPOK System Engineer joins the IT Infrastructure and Operations team to support critical clinical communications for the National Institutes of Health. This role ensures the high-availability operation of paging and on-call scheduling systems used by clinicians. The engineer will administer, enhance, and troubleshoot the Spok WebXchange, Spok Mobile, Zetron, and Avaya PBX integrations. Daily responsibilities include managing Windows Server, IIS, and SQL Server environments, configuring database stored procedures, and maintaining API-based application connections. The position involves building and deploying server builds, performing daily system monitoring, and managing networking components like firewalls and load balancers. The engineer must provide technical support for call center applications and paging hardware while maintaining detailed runbooks and disaster recovery planning to ensure operational continuity for medical staff.

What you'll do

  • Administer and support Windows Server, IIS, and SQL Server environments in a 24x7 production setting.
  • Install, configure, maintain, and troubleshoot Spok systems and related communication platforms.
  • Manage database configurations, stored procedures, server integrations, and API-based application connections.
  • Diagnose complex issues across servers, applications, databases, networking, and paging hardware.
  • Build, test, and deploy server builds, application updates, and patches across virtual and physical environments.
  • Perform daily system monitoring, log reviews, performance checks, and verification of scheduled jobs.
  • Maintain detailed documentation including runbooks, integration guides, and troubleshooting playbooks.

What we're looking for

  • Must possess a Bachelor's degree in IT, Computer Science, or a related field.
  • Must have seven years of relevant experience if a Bachelor's degree is not held.
  • Must have at least 3 years of system engineering or system administration experience.
  • Must have hands-on experience with Spok or similar communication and paging systems.
  • Must be able to troubleshoot Windows Server, IIS, SQL databases, application stacks, and API integrations.
  • Must have experience with networking, firewalls, load balancers, and PBX or telephony components.
  • Must be able to obtain and maintain an NIH Public Trust clearance.
  • ITIL certification, CompTIA Network+, or MCSE certifications are preferred (preferred).

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