Software Engineer Lead

PNC

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Quick summary

Work type
On-site
Location
Farmers Branch, TXPittsburgh, PADallas, TX
Employment
Full-time
Posted
96 days ago
Freshness
Confirmed live today

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Salary context

How this pay compares to similar roles

Similar $176k
$128k $233k
below market most similar roles pay here above market

This listing doesn't post a salary. Most similar roles pay $150,000–$201,600.

Based on 240 similar postings.

Employer

About PNC

PNC is one of the largest diversified financial services institutions in the U.S., based in Pittsburgh, PA, it provides retail banking, corporate banking, and asset management.

PNC currently has 159 open roles on FindRole.

Listed pay typically runs $91,000–$179,200 across 22 roles with salary data.

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At a glance

TL;DR · Software Engineer Lead

The Software Engineer Lead - SRC Retail RTB joins the SRC Retail RTB organization to provide technical leadership and operational oversight for a diverse portfolio of enterprise applications. This role involves leading the technical design and development of software solutions to address complex business needs while ensuring application reliability, performance, and continuous delivery. Key responsibilities include managing CI/CD pipelines, leading incident response, defining Service Level Indicators, and performing root cause analysis for production outages. The position requires expertise in ServiceNow, Dynatrace, Elastic Search, and Grafana. Candidates must possess skills in coding, database management, and distributed infrastructure technologies. The role focuses on supporting modern cloud-native and microservices-based platforms to drive operational excellence and improve business capabilities through modern methodologies and tools.

What you'll do

  • Lead the technical design and development of software solutions to address complex business needs.
  • Provide technical guidance to colleagues by reviewing coding, testing, and software documentation.
  • Lead incident response, troubleshooting, and root cause analysis for production outages.
  • Define and track Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets.
  • Develop runbooks, operational documentation, and recovery procedures for enterprise applications.
  • Drive continuous improvement through post-incident reviews and preventive actions.
  • Manage CI/CD pipelines and monitoring tools like Dynatrace, Elastic Search, and Grafana.
  • Oversee application reliability, performance, and continuous delivery for cloud-native and microservices platforms.

What we're looking for

  • Bachelor's degree or a comparable combination of education, job-specific certifications, and experience.
  • 3+ years of relevant or direct industry experience.
  • Comprehensive experience and knowledge of ServiceNow.
  • Knowledge of technology monitoring and alerting tools such as Dynatrace, Elastic Search, and Grafana.
  • Experience with distributed infrastructure and storage technologies.
  • Coding and database experience.
  • Experience with CI/CD pipelines, application support, observability, and enterprise monitoring tools.
  • Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, and UX Design (preferred).

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