Software Engineer III, Platform Tooling Development

JPMorgan Chase

Confirmed live 2 days ago High trust

Quick summary

Work type
On-site
Location
Plano, TX
Employment
Full-time
Posted
3 days ago
Freshness
Confirmed live 2 days ago

Market check

Salary context

How this pay compares to similar roles

Similar $168k
$102k $221k
below market most similar roles pay here above market

This listing doesn't post a salary. Most similar roles pay $135,000–$201,100.

Based on 240 similar postings.

Employer

About JPMorgan Chase

JPMorgan Chase & Co. is a global financial services firm and one of the largest banks in the world, offering investment banking, commercial banking, asset management, and consumer financial services.

JPMorgan Chase currently has 1238 open roles on FindRole.

Most-posted roles

View all roles at JPMorgan Chase

At a glance

TL;DR · Software Engineer III, Platform Tooling Development

As a Software Engineer III - Platform Tooling Development in the Collaboration and Communication Product Line, you will design and implement cloud contact center infrastructure and application components. You will build scalable, resilient platforms and integrations using Python, Java, and JavaScript/TypeScript. Your daily responsibilities include provisioning cloud resources with Terraform, developing microservices, and managing container orchestration using AWS ECS, EKS, Fargate, and Docker. You will build CI/CD pipelines, create REST APIs, and implement OAuth2 and JWT authentication. You will also drive the adoption of AI-assisted engineering practices while ensuring security and correctness. The role focuses on solving technical challenges within a cloud contact center ecosystem, specifically managing real-time data streaming via Kinesis and Kafka to support efficient, reliable client-facing communications.

What does a Software Engineer earn in Texas?

Median $173125 from 170 postings across 43 companies.

See salary data

What you'll do

  • Design and implement scalable cloud contact center infrastructure and microservices using AWS and Amazon Connect.
  • Provision and manage cloud resources using Terraform to implement infrastructure as code.
  • Develop backend services, REST APIs, and integrations using Python or Java.
  • Build and maintain CI/CD pipelines to enable secure and repeatable application deployments.
  • Migrate and deploy applications to container orchestration platforms like Kubernetes, EKS, or Fargate.
  • Drive the adoption of AI-assisted engineering practices while establishing validation standards for security and quality.
  • Monitor platform performance, perform root-cause analysis, and resolve production issues to ensure high availability.
  • Document technical designs, runbooks, and operational procedures to support reliable system operations.

What we're looking for

  • Bachelor’s or master’s degree in computer science, Engineering, or a related field.
  • Seven years of relevant experience in design, development, debugging, and maintaining production-grade full-stack applications in large-scale environments.
  • Hands-on experience in at least one of the following programming languages: Java, Python, or JavaScript/TypeScript.
  • Proficiency in AWS services and Terraform for production environments, including modules, state management, and safe change practices.
  • Experience building CI/CD pipelines, using Git, and leveraging Kubernetes and Docker for runtime environments.
  • Experience designing Web Frameworks such as Spring Boot, MVC, and REST APIs, and creating user interfaces using React.
  • Demonstrated experience leading the use of approved AI-assisted software development tools and coaching engineers on responsible AI use.
  • Working knowledge of relational and non-relational databases, SQL, and Agile software development lifecycles.
  • AWS Certified Developer and/or AWS Certified Solutions Architect (preferred).
  • Experience with Amazon Connect, telephony, real-time communications (WebRTC), or observability frameworks like Splunk and Grafana (preferred).

More like this

Similar roles

Software Engineer III, Platform Engineer

JPMorgan Chase

Wilmington, DE +1 37 days ago
AWS Kubernetes Terraform Docker EKS Splunk Dynatrace Datadog Prometheus Grafana Kafka SQL Jenkins GitLab CloudWatch CI/CD ServiceNow API Design ITIL Copilot
6+ yrs exp

Software Engineer III, Trading Platform Development

JPMorgan Chase

Jersey City, NJ 39 days ago
Java Kafka Kubernetes AWS Redis IBM MQ Rabbit MQ SQL NoSQL Microservices RESTful APIs CI/CD TDD BDD Domain-Driven Design Swagger OpenAPI React FIX Protocol Amazon MSK GemFire Apache Ignite
3+ yrs exp

Software Engineer III

General Dynamics

Annapolis Junction, MD 130 days ago $214,776–$290,580
HTML CSS JavaScript ITOM ITSM HRSD CSM Service Portal FOSS GOTS COTS Requirements Analysis System Security Information System Security Computer Security
10+ yrs exp

Software Engineer III

Walmart

Bentonville, AR 39 days ago $90,000–$180,000
Java Python AI/ML Generative AI Docker Kubernetes Azure GCP AWS CI/CD Microservices RESTful APIs Distributed Systems Object-Oriented Programming Automated Testing Application Monitoring
2+ yrs exp Hybrid

Software Engineer III

JPMorgan Chase

Jersey City, NJ 40 days ago
Docker Kubernetes Terraform CI/CD Linux Artifactory MySQL Kafka Splunk Dynatrace Grafana Jenkins GitLab CI Azure DevOps Load Balancers Service Mesh infrastructure-as-code Disaster Recovery SecuriThings
5+ yrs exp

Software Engineer III

JPMorgan Chase

Columbus, OH 38 days ago
Docker Kubernetes Terraform CI/CD Linux Artifactory MySQL Kafka Splunk Dynatrace Grafana Jenkins GitLab CI Azure DevOps Load Balancers Service Mesh infrastructure-as-code Disaster Recovery SecuriThings
5+ yrs exp