Software Engineer III

JPMorgan Chase

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Quick summary

Work type: On-site
Location: San Francisco, CA
Employment: Full-time
Posted: 2 days ago
Freshness: Confirmed live today
Nearby: 99+ roles within 25 mi

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Salary context

How this pay compares to similar roles

Similar $145k

$100k $182k

below market most similar roles pay here above market

This listing doesn't post a salary. Most similar roles pay $119,500–$170,827.

Based on 240 similar postings.

Employer

About JPMorgan Chase

JPMorgan Chase & Co. is a global financial services firm and one of the largest banks in the world, offering investment banking, commercial banking, asset management, and consumer financial services.

JPMorgan Chase currently has 1227 open roles on FindRole.

Listed pay typically runs $144,716–$200,000 across 12 roles with salary data.

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At a glance

TL;DR · Software Engineer III

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As a Software Engineer III on the Enterprise Technology Infrastructure Platforms team, you will serve as a Site Reliability Engineer III responsible for the end-to-end reliability of the ServiceNow platform. You will configure, maintain, monitor, and optimize applications and infrastructure to improve availability, scalability, and performance. Daily tasks include troubleshooting incidents, leading post-mortems, defining SLIs and SLOs, and automating repetitive operational work to reduce toil. You will utilize Python, Java/Spring Boot, .Net, JavaScript, Perl, Unix shell, and Windows PowerShell to manage complex systems. Technical requirements include RDBMS experience with Oracle, MySQL, SQL Server, or PostgreSQL, along with JVM memory and garbage collection tuning. You will also apply enterprise-authorized AI capabilities to accelerate incident triage and identify reliability risks within the ServiceNow environment.

What does a Software Engineer earn in California?

Median $214500 from 1167 postings across 75 companies.

See salary data

Skills

ServiceNow Python Java Spring Boot .NET JavaScript SQL Oracle MySQL SQL Server PostgreSQL JVM Garbage Collection Unix Shell PowerShell Perl SRE Observability SLO ITSM ITIL CMDB Linux Windows Server Cloud SaaS Performance Tuning Query Refactoring AI Chrome DevTools Fiddler

What you'll do

Own end-to-end reliability for the ServiceNow platform, including incident response, automation, and performance engineering.
Troubleshoot incidents and lead blameless post-mortems to drive non-recurrence actions.
Define and defend SLIs, SLOs, and error budgets while improving telemetry and monitoring.
Automate repetitive operational work to reduce toil and improve platform throughput.
Perform design reviews for platform implementations and ensure adherence to architecture standards.
Analyze ServiceNow instances to remediate resource contention and optimize relational database performance.
Tune JVM memory allocation and garbage collection to improve application performance.
Use enterprise-authorized AI to accelerate incident triage and identify patterns in reliability risks.

What we're looking for

Formal training or certification on site reliability engineering concepts and 3+ years applied experience.
10+ years in technical support, software development, performance load testing, or professional services.
Proficiency in at least one programming language such as Python, Java/Spring Boot, and .Net.
Proficiency in scripting using one or more of JavaScript, Python, Perl, Unix shell, or Windows PowerShell.
Expert-level understanding of web application stack components and experience debugging object-oriented code like Java.
Strong RDBMS experience (Oracle/MySQL/SQL Server/PostgreSQL) and performance tuning, including JVM memory and garbage collection tuning.
Working knowledge of using enterprise-authorized AI capabilities to support SRE workflows with strong validation habits and data sensitivity awareness.
ServiceNow CSA (or higher) (preferred).

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