Site Reliability Engineering (SRE) Manager

What you'll do

• Define and drive the strategic roadmap for Apple Maps serving infrastructure.
• Lead and grow an SRE organization by setting standards for technical excellence and engineering culture.
• Translate reliability requirements into architecture decisions and investment priorities during cross-functional planning.
• Drive automation, platform improvements, capacity strategy, and systems design to move beyond reactive incident response.
• Execute an AI strategy to identify high-impact opportunities for reducing toil and accelerating root cause analysis.
• Integrate AI-assisted tooling like intelligent runbooks and LLM-based diagnostics into daily SRE workflows.
• Communicate strategy, trade-offs, and progress to senior executive leadership.
• Mentor and develop leaders within the organization to foster a high-performing work culture.

What we're looking for

• 10-15+ years of experience in SRE or adjacent disciplines like systems or infrastructure engineering.
• At least 10 years of experience in senior management roles.
• Demonstrated experience leading SRE organizations supporting large-scale, user-facing distributed services.
• Strong technical proficiency in Linux fundamentals, distributed systems concepts, networking, and infrastructure at scale.
• Demonstrated experience applying AI/ML tooling or LLM-based solutions to improve SRE or infrastructure operations.
• Ability to read and understand code produced by LLMs and evaluate its suitability for production use.
• Proven ability to communicate at the executive level and negotiate across organizational boundaries.
• Experience with cloud infrastructure (AWS, GCP) and Kubernetes at scale (preferred).