Site Reliability Engineer Intern

What you'll do

• Monitor the health of production systems and services 24x7 to ensure continuous reliability.
• Troubleshoot and resolve production issues to maintain optimal system performance.
• Provide initial assessments and workarounds for production issues in collaboration with engineering teams.
• Deploy services and configuration changes at enterprise scale using CI/CD tools.
• Apply security patches and perform system upgrades to maintain infrastructure.
• Manage day-to-day operations including alert management, incident support, and migration tasks.
• Automate production environment changes to streamline processes and reduce manual toil.

What we're looking for

• High School Diploma/GED.
• Bachelor's Degree (preferred).
• Knowledge of monitoring, observability, and troubleshooting for system performance.
• Knowledge of automation for production environment changes and streamlining processes.
• Knowledge of Linux operating systems.
• Understanding of day-to-day operations, alert management, incident support, and migration tasks.
• Knowledge or experience with Python, Go, or Bash scripting.
• Familiarity with cloud providers like IBM Cloud, AWS, Azure, or GCP.
• Knowledge or experience with Kubernetes/OpenShift environments (preferred).
• Knowledge or experience with Ansible, Python, Terraform, and CI/CD tools like Jenkins or ArgoCD (preferred).
• Knowledge or experience creating alerts and dashboards using Instana, New Relic, Grafana, or Prometheus (preferred).
• Interest or experience configuring and maintaining SQL, NoSQL, and data streaming technologies (preferred).