Shift Lead - University
Quick summary
- Work type
- On-site
- Location
- Charlotte, NC
- Posted
- 1 day ago
- Nearby
- 99+ roles within 25 mi
Market check
Salary context
How this pay compares to similar roles
Similar $187k
$135k
most similar roles pay here
$235k
This listing doesn't post a salary. Most similar roles pay $162,000–$211,200.
Based on 238 similar postings.
Employer
About DoorDash, Inc
DoorDash, Inc. is an American company operating online food ordering and food delivery. It trades under the symbol DASH. With a 56% market share, DoorDash is the largest food delivery platform in the United States.
DoorDash, Inc currently has 238 open roles on FindRole.
Listed pay typically runs $131,600–$193,500 across 156 roles with salary data.
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At a glance
TL;DR · Shift Lead - University
The Shift Lead role at DoorDash in Charlotte, NC is a senior position within the University team, focusing on managing and mentoring university-based delivery partners. This individual will oversee daily operations, ensuring high service standards and addressing partner concerns to enhance the overall delivery experience. Key responsibilities include scheduling, training, and performance management of delivery partners. The ideal candidate should possess strong leadership skills, with experience in customer service or retail environments being highly beneficial. Proficiency in Microsoft Office tools is essential, along with excellent communication and problem-solving abilities. This role plays a crucial part in scaling DoorDash's university-based operations, addressing unique challenges such as high turnover rates and fluctuating demand patterns specific to the academic calendar.
Skills
What you'll do
- Manage daily operations and ensure smooth shift execution.
- Supervise a team of employees during assigned shifts.
- Address customer complaints and resolve issues promptly.
- Maintain inventory levels and manage stock accurately.
- Ensure compliance with company policies and safety standards.
What we're looking for
- Must have 1 year of leadership or supervisory experience in a customer service environment.
- Strong communication and problem-solving skills are essential.
- Experience managing teams through performance evaluations and goal setting required.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Previous retail or food service management experience preferred.
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